Regional Finance Manager – Shared Services

• Lead smooth transition to the Shared Service Solution with minimal business disruption and maximum effectiveness and efficiency

• Identify unique customer needs, understand localizations, and modify systems and processes to meet these needs

• Negotiate system and process changes with multiples levels of management in order to arrive at solutions that strengthen professional relationship while meeting client and organization goals

• Continuously evaluate and identify opportunities for improvement and make recommendations

• Participate in the identification, selection, and assignment of project resources

• Ensure a good relationship with the BPO process owners

• Drive the development of standard processes and identification of gaps and remediation plans where certain activities are not consistent

• Implement identified strategies

• Identify and drive process enhancements to gain additional process efficiencies

• Coordinate with peer process managers, Regional SSC leads and SSC office in Chicago

• Travel to SSC delivery centres and properties as needed

• 3+ years of extensive knowledge of hotel finance tasks

• Self-starter, capable of handling multi-faceted projects and working under pressure

• Effective communicator with diplomatic skills, empathy, and sensitivity

• Team player who can influence and guide staff at all levels and manages with humility

• Positive “can do” attitude and flexible approach

• High degree of integrity

• Good negotiation and influencing skills

• Prior experience as an Assistant Director of Finance or Chief Accountant

• Strong attitude and aptitude for new technologies

• Must be fluent in English and Mandarin

Hyatt