With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experien…
Responsible for the operational efficiency of all front office areas during shift and the service delivery of those areas. Provide timely and professional check-in/check-out servic…
Check work and vacation schedules do not fall short when hotel is expecting high occupancy. 检查工作和休假计划,确保酒店在高客房率时不要缺少人手。 Foster better coordination and harmonious effective commun…
Majorly focuses in lobby, supports Front Desk, Service Center, Executive Floor and Concierge during daily operation,also assists the management team in the daily managerial tasks f…
Reports directly to and communicates with the Front Office Manager on all pertinent matters affecting guest service and hotel operations. 直接向前厅部经理汇报并就所有与宾客服务及酒店运作相关的问题进行沟通。 Pro…
To check all Daily Food & Bevage Revenue and front office revenue All revenue mustbe in accordance with Finance Policy 审核每天的餐饮收入和前台收入,所有收入必须遵循财务制度 Keys revenuejournal and distribu…
· Conduct effective shift briefings to ensure hotel activities and operational requirements are known · 进行有效的交接班说明工作,以明确酒店活动和运营要求 · Maintain detailed knowledge of the activitie…
1. In each shift, check the information of arrival guests on the day, including VIPs, priority customers, regular guests, team conditions and special requirements, and maintain a g…
· Supervise the implementation of housekeeping standards and procedures in relation to: · 监督客房部各项标准和工作程序的执行 : o Bedroom service o 臥室服务 o Bathroom service o 卫生间服务 o Vale…
· Conduct inspections of front of house and back of house during shift, including Front Office, Housekeeping, Lobby, Food and Beverage Outlets, Public Areas, Car Parking · 在夜班期间视…
Manage the activities of a front desk shift ensuring that guests receive prompt, professional attention and personal recognition. 管理本班的前台工作确保客人得到快速的,专业的服务和个人的关注。 DUTIES AND …
Conducts shift briefings to ensure hotel activities and operational requirements are known 进行有效的交接班简报工作,以明确酒店活动和运营要求 Supervise front office operations during assigned shift inclu…