1. To handle all check-ins of guests including the processing of their reservation. 处理所有客人入住包括预定的程序。 2. To handle all guest requests during their stay. 处理客人在店期间的所有需求。 3. To…
Make sure that your clothing, hair style, clean hair, and other aspects meet all the requirements. 2.熟悉预订资料,了解客情,尤其要记住即将来店的贵宾、常客的姓名,了解酒店的所有活动。 Familiar with the reservation infor…
1. To handle all check-ins of guests including the processing of their reservation. 处理所有客人入住包括预定的程序。 2. To handle all guest requests during their stay. 处理客人在店期间的所有需求。 3. To…
1. To handle all check-ins of guests including the processing of their reservation. 处理所有客人入店包括预定的程序。 2. To handle all guest requests during their stay. 处理客人在店期间的所有需求。 3. To…
With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experien…
Oversees and directs all aspects of Guest Services Centre to achieve the highest possible guest satisfaction. 对宾客服务中心工作进行监督和指导,以取得最大的客户满意度。 Develops and implement procedure…
· Reports directly to and communicates with the Front Office Manager on all pertinent matters affecting guest service and hotel operations. · 直接向前厅部经理汇报并就所有与宾客服务及酒店运作相关的问题进行沟通。 …
- Greets all guests at all times in a friendly and helpful manner and attempts to learn and use guest's name at every opportunity 随时以友好和乐于协助的态度迎接客人,并尽量了解和称呼客人的名字。 - Registers a…
Liaise with other departments and necessary outside contracts to ensure excellent service delivery Input guest data into Opera history system Assist to promote Inter-Hotel sa…
Answer incoming phone calls primarily from external callers in a timely and professional manner that reflects highly on the hotel and brand. 主要负责及时和用体现酒店和品牌的专业态度接听从外部打入的电话。 - A…
To supervise the Front Office all units activities during the shift and handle guest relations and requests. Act as Duty Manager in the absence of senior management and department …
Greets all guests at all times in a friendly and helpful manner and attempts to learn and use guest's name at every opportunity 随时以友好和乐于协助的态度迎接客人,并尽量了解和称呼客人的名字。 Registers and r…
Under the direct leadership of the front office manager, the assistant manager of the lobby is responsible for the normal operation of the entire hotel during the shift. 2.要负责处理宾…
- Greets all guests at all times in a friendly and helpful manner and attempts to learn and use guest's name at every opportunity 随时以友好和乐于协助的态度迎接客人,并尽量了解和称呼客人的名字。 - Registers a…
Responsiblefor all activities relevant to the Front Desk such as the reception, check in /out, rooming of all Hotel guests, foreign exchange and assisting them withinquiries. 有日语…