Guest service Agent 前台宾客服务员

  • Chengdu, Sichuan
  • Permanent
  • Full-time
  • 2 months ago
  • Make sure that your clothing, hair style, clean hair, and other aspects meet all the requirements.
  • 2.熟悉预订资料,了解客情,尤其要记住即将来店的贵宾、常客的姓名,了解酒店的所有活动。
  • Familiar with the reservation information, understand the customer's situation, especially remember the names of VIPs and regular customers coming to the store, and understand all the activities of the hotel.
  • 3.熟悉酒店有关客房销售的各项政策,向来店宾客推销客房,努力争取最好的经济效益。
  • Familiar with the hotel's various policies regarding room sales, and sell the guest rooms to the hotel guests, and strive for the best economic benefits.
  • 4.熟练掌握店内外信息,提供准确的问讯服务。
  • Proficiency in the inside and outside of the store to provide accurate information services
  • 5.负责为下榻酒店的宾客办理入住登记手续。
  • Responsible for check-in for guests staying at the hotel.
  • 岗位要求:
  • Job requirments
  • 1.具有1年及以上的前台工作经验。
  • Have 1 year and above working experience at the front desk
  • 2.具有良好的沟通能力。
  • Have good communication skills
  • 3.具有良好的额团队合作能力。
  • Have good teamwork ability

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