1.To maintain a friendly, smiling, neat and pleasant image to all in-house guests. 保持友好、整洁、愉快的形象。 2.To be totally familiar with room type, lay out, amenities, rate structure, ou…
Respects guest needs; takes great interest insatisfying them by taking their interests and complaints seriously; consistentlydelivers professional services with high quality work s…
Handles all guest and internal customer complaints and inquiries in a courteous and efficient manner, following through to make sure problems are resolved satisfactorily. 保持与顾客和同…
Respects guest needs; takes great interest insatisfying them by taking their interests and complaints seriously;consistently delivers professional services with high quality work s…
Respects guest needs; takes great interest insatisfying them by taking their interests and complaints seriously; consistentlydelivers professional services with high quality work s…
to ensure maximum guest satisfaction through personal recognition and prompt cordial attention from arrival through departure 确保来宾始终得到礼貌接待及充分的注意和重视,由此实现最大的客人满意度 to ensure Prior…
2. To supervise the receiving, storing, and ensure production areas for proper and adequate food and beverage handling and presentation according to what is established by the Food…