Commercial & Retail VP, China

• New Stores

• Plan and lead store expansion plan with CMD

• Prepare P&L and other supporting analyses for new store opening proposal

• Evaluate and propose possible locations for new stores

• Coordinate new store opening projects together with relevant departments

• Existing Stores

• Scout the competition, markets, location rent, touristic flow proposing commercial actions

• Monitor expenses of existing stores and propose and implement cost efficiency measures

• Define, monitor and challenge store managers on key points of sales indicators: Mystery shopping, store and service KPI’s, sales, discounts, CRM linked programs.

• Maintain informational and working relationships with the proper local authorities and organizations

• Cooperate with local merchandisers on the product assortment definition ensuring the most appropriate assortment to reach sales target

• Sales promotion

• Propose and implement necessary actions to promote sales in stores

• Propose and implement necessary actions to reduce S3 / S4 stock level (including coordination of special and vintage sales)

• Analyze sales trend of all stores and propose ad-hoc actions to improve performance

• Assist and coordinate the in-store events together with Marketing

• Store operations

• Set-up and implement store operations in accordance with Company’s policies and guidelines

• Ensure constant improvement of efficiency and service quality by continuous monitoring and upgrading (including selling ceremony, CRM, etc.)

• Ensure that Store Mangers maintain constant focus on visual merchandising and maintenance cooperating with Central and Local Interior Design and Visual Merchandising teams

• Ensure proper management of customer complaints

• Develop sales & profitability ensuring the definition of proper sales plans

• Ensure wholesale manager to implement the proper sales actions and customer service and to achieve the established sales targets

• FP&A: to ensure a strong business partnering on all finance matters

• HRBP: to guarantee that both Organizations and Talents agenda are aligned to Bulgari China business strategies and challenges

• Merchandising: to ensure correct product assortment and pro-active merchandising strategies and activities according to the store typology, the markets trends and client demand.

• Grow and develop Retail Team talents

• Strategic Planning & creating sustainable growth.

• Leading and Creating high performing Team

• Entrepreneurship and proven ability to drive an idea through to full implementation

• Business Awareness & data insights

• Exceptional verbal and written communication skills in both English and Chinese is a must.

• Strong Business Negotiation

• Strong insights in Sales & Marketing

• Knowledge of point of sales

• Knowledge of store/wholesale process, procedure and guideline

• Knowledge of incentive plan and rules

• Knowledge of contractual and legal issues

• Knowledge of the relevant market (competitors, luxury business etc.)

• Education:Bachelor

• Languages:Be fluent in English and Chinese

• Professional experience & know how:

• Extensive product knowledge of Bulgari or other luxury brands, and specific knowledge in Jewelry and watch a plus

• Selling Skill and Customer Relationship Management Skill, Strategic Business Thinking

• Technical & management skills:

• Tolerance of working pressure and the capability in handling unpredictable tasks

• Knowledge of marketing, media and merchandising techniques

• Personal & interpersonal skills:

• Leadership, Team Management and Coaching Skill

Bulgari