Enterprise User Services Specialist
Fuku AI View all jobs
- Shanghai
- Permanent
- Full-time
- Oversee daily operation, troubleshooting, and issue resolution for all office technology equipment, including desktops, laptops, Microsoft Windows systems, printers, and related devices to ensure stable office system operations.
- Proactively identify technical issues, independently drive cross-team issue resolution, and provide efficient technical support and collaboration to internal employees using fluent Mandarin and English communication.
- Maintain core IT infrastructure such as Microsoft Windows 11, Active Directory, DNS, and DHCP.
- Provide technical support for trading room environments and trading applications, such as Bloomberg (relevant experience is a strong advantage).