Manager, IT Design and Openings, Greater China
- Shanghai
- Permanent
- Full-time
- Technology and Business-related education or a Bachelor's degree level or equivalent.
- 3 years of project management experience.
- 3 years in an Associate Supervisory role.
- 3 years of experience working with people of different cultures and values in the Global environment.
- Senior Director IT Design & Openings, GC IT Peer group, especially IT Operations
- Global Design Consultants and MI Global Design Directors
- Project/Property Owners and their teams
- General Managers and their teams (to some extent)
- Cluster leaders and their teams
- Infrastructure vendors and consultants
- Application vendors and consultants
- Responsible for IT infrastructure design documentation completeness for new builds/conversions/acquisitions.
- Responsible for IT infrastructure design governance new build/conversions/acquisitions.
- Responsible for IT infrastructure systems governance for new build/conversions/acquisitions.
- Accountable for brand standard compliance of technology at new build/conversions/acquisitions.
- Escalation point for Consultants in relation to design and infrastructure.
- Responsible for IT operations scope, ballpark, cost estimate and feasibility materials preparation.
- Facilitating successful and appropriate procurement efforts for new hotel stakeholders.
- Responsible for management of defects, escalations and exceptions for all new build/conversions/acquisitions
- Responsible for coordination and effective handover to IT Opening team.
- Accountable for delivery of accurate scope/cost Acquisition and Property Improvement Plan (PIP) reports.
- Responsible for enforcing tools on Consultants to utilize and follow standard processes.
- Responsible for meeting Technical Services budgets and keeping billing current.
- Responsible for sourcing, certification and guiding consultants for use by owners for new build/conversions/acquisitions
- Escalation point for Global Design project managers, Operations Design Development, Area and Pre-Opening Operations teams.
- Accountable for Design standards communications.
- Responsible for consultant sourcing, approval and certification.
- Accountable for coordination and handover to IT PMO Opening team.
- Responsible for communication and signing of IT Letter and approvals.
- Accountable for production of accurate Acquisition and Conversion Survey Reports.
- Accountable for Region based reports including pipeline report and project status analysis
- Accountable for all project related information being updated/improved based on standard operating procedures and project findings
- Issuance of Tender Document/PBX, Mock up Room Report, Defect Report and Commission Report by Consultants,
- Accountable for project billing by Consultants.
- Responsible for series of time effective project Defect Report issuance by Consultants and Cluster/IT teams at each project.
- Accountable for initiating pre-opening hiring of IT Associate.