Manager, FMCG Industry
- Shanghai
- Permanent
- Full-time
- Conducts performance reviews for direct reports
- Responsible for the training and development of the team. Ensure team members are trained to handle client requirements
- Establish high standards of performance, provide support, recognition and feedback to develop associates and support a strong team environment
- Ensure the services provided to clients are timely and precise according to client business needs and specifications while meeting the company's quality standards
- Contribute to the development and implementation of training plans to ensure that associates are able to grow and demonstrate mastery of required competencies in their jobs
- Consult with clients regarding general concerns
- Conduct external presentations
- Supervise all stages of project management and monitor performance
- Drive client satisfaction by providing insights and actionable recommendations during presentations
- Develop strategic understanding of industry trends, competition and opportunities of Nielsen
- Responsible for meeting the COE objectives as a whole and ongoing delivery of COE KPIs
- Responsible for allocating work based on the current team workload capacity and the skills and aspirations of the team
- University degree or equivalent experience
- 5+ years professional work experience
- Experience managing people
- Strong Business English knowledge, both verbal and written (and local language if required)
- Strong communication skills
- Experience working in a digital enabled environment
- Ability to work within a virtual environment
- Demonstrated strong leadership and people management skills
- Strong business and financial acumen
- Understanding of growth and brand strategy
- Strong Project management skills
- Flexible working environment
- Volunteer time off
- LinkedIn Learning
- Employee-Assistance-Program (EAP)