
Services Operations Analytics Intern
- Shanghai
- Training
- Full-time
- Understand key business metrics and establish connections with operational data analysis.
- Facilitate critical operational activities, including but not limited to outage planning, parts escalation, and quality containment actions.
- Responsible for tracking the timely placement of demand for Parts Repair and Services, coordinating with various stakeholders (e.g., Customer Portfolio Managers, Service Directors) to support outage planning and fulfillment.
- Actively participate in the implementation of global standard tools and systems within the region, collaborating with global key stakeholders.
- Support demand forecasting for outages, parts, and repairs by leveraging expertise in data analytics.
- Contribute to processes that investigate data and make complex information more accessible and actionable through data visualization and analytics solutions for the entire organization.
- Design and execute analytic projects, generating insights to inform business decisions using advanced analytical techniques.
- Currently pursuing a Degree, preferred majors: STEM , Statistics, Data science, Business, Supply Chain Management etc.
- Proficient in excel (pivot tables, formulas) etc fundamental data processing capabilities
- Learning & Adaptablitiy: quick learner of business model & operating process, adaptable to fast-paced work environments.
- Responsibility & Attention to Detail: Meticulous working style, prioritizes data accuracy, and independently completes basic tasks and timely feedback
- Communication & Collaboration: strong teamwork skills; effectively communications needs and progress with cross-department colleagues
- Knowledge of Python, data visualization tools (Power BI, Tableau etc)
- 6 Months commitment or more
- Proficient in English, speaking / writing /reading