Principal Data Operations Analyst

Shanghai
Permanent
Full-time

1 month ago

Job DescriptionRole PurposeThe Principal Data Operations Analyst - CI (Output) plays a critical role in driving end-to-end operational excellence for data output delivery. This role acts as a subject-matter expert and change agent, leading continuous improvement initiatives, strengthening output quality, timeliness, and scalability, and ensuring standardized, compliant, and client-ready data delivery across complex operational environments.Key ResponsibilitiesContinuous Improvement & Process Excellence

Lead CI initiatives to improve output quality, cycle time, and efficiency.
Identify root causes and implement scalable, standardized solutions.
Define KPIs and success metrics for CI initiatives.

Output Quality & Delivery Governance

Own output quality controls and validation frameworks.
Ensure compliance with global standards and SOPs.
Act as escalation point for complex delivery issues.

Cross-functional Collaboration

Partner with Client Ops, Product, Tech, and Data Science teams.
Represent Data Ops Output perspective in Data Ops forums.

Coaching & Capability Building

Contribute to documentation and training materials.

Qualifications

Strong Data Operations and output delivery experience.
Proven CI / process improvement background.
Advanced analytical and problem-solving skills.
Experience working in global, matrixed environments.

Additional InformationOur Benefits

Flexible working environment
Volunteer time off
LinkedIn Learning
Employee-Assistance-Program (EAP)

NIQ may utilize artificial intelligence (AI) tools at various stages of the recruitment process, including résumé screening, candidate assessments, interview scheduling, job matching, communication support, and certain administrative tasks that help streamline workflows. These tools are intended to improve efficiency and support fair and consistent evaluation based on job-related criteria. All use of AI is governed by NIQ's principles of fairness, transparency, human oversight, and inclusion. Final hiring decisions are made exclusively by humans. NIQ regularly reviews its AI tools to help mitigate bias and ensure compliance with applicable laws and regulations. If you have questions, require accommodations, or wish to request human review were permitted by law, please contact your local HR representative. For more information, please visit NIQ's AI Safety Policies and Guiding Principles: https://www.nielseniq.com/global/en/ai-safety-policies.About NIQNIQ is the world's leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights-delivered with advanced analytics through state-of-the-art platforms-NIQ delivers the Full View™. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world's population.For more information, visit NIQ.comWant to keep up with our latest updates?Follow us on: | | |Our commitment to Diversity, Equity, and InclusionAt NIQ, we are steadfast in our commitment to fostering an inclusive workplace that mirrors the rich diversity of the communities and markets we serve. We believe that embracing a wide range of perspectives drives innovation and excellence. All employment decisions at NIQ are made without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, marital status, veteran status, or any other characteristic protected by applicable laws. We invite individuals who share our dedication to inclusivity and equity to join us in making a meaningful impact. To learn more about our ongoing efforts in diversity and inclusion, please visit the

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