Senior Sales Manager (Key Accounts & Business Development) – Shanghai, China
TableCheck View all jobs
- Shanghai
- Permanent
- Full-time
We help merchants reduce their reliance on paid booking channels by directly converting first-time diners into repeat guests—and repeat guests into loyal fans.Used by over 13,000+ restaurants in 35 countries–including over 300+ Michelin-starred restaurants and top hospitality brands such as Hyatt, Hilton and IHG. TableCheck has set new standards for restaurant management tools globally and is steadily growing to take on the challenge to become the world’s leader in restaurant management.About the roleWe are seeking a dynamic and results-driven Senior Sales Manager – Key Accounts & Business Development to lead strategic sales initiatives, manage key account relationships, and drive revenue growth across priority markets. This senior-level position requires a strong commercial acumen, proven leadership skills, and the ability to develop and execute sales strategies that align with business objectives.
This position will oversee high-value client accounts, lead complex deal negotiations, ensure the successful delivery of solutions, from initial pitch and demonstration to project implementation and final payment collection.
This role goes beyond individual sales performance to include mentoring sales team members, optimizing sales processes (SOP) and contributing to the company’s long-term growth strategy.Duties & ResponsibilitiesDrive revenue growth through strategic acquisition, expansion, and retention of key accounts.Manage existing key accounts to ensure satisfaction, retention, and growth.Identify and pursue new business opportunities, including potential clients and untapped marketsLead client engagements, including executive-level presentations, contract negotiations, and long-term relationship management.Collaborate cross-functionally with internal stakeholders including Operations, IT, Product, to ensure alignment on go-to-market strategy and client delivery.Monitor industry trends, competitor activities, and market developments to identify new opportunities and refine sales approaches.Mentor and coach sales team members, fostering a high-performance team culture.Ensure accurate forecasting, pipeline management, and achievement of individual and team sales targets.Optimize sales processes and workflows in alignment with SOPs and best practices.Responsible for supporting the team to meet sales targets and address performance gaps.QualificationsMust HaveMin 7+ years of hands-on sales experience preferably in Hospitality SaaS, POS technology, or platform-based business; owning sales targets, pipeline management, and forecasting for a defined marketAt least 2+ years in a senior sales or leadership role, with experience leading or mentoring sales team membersProven track record of driving new business development while managing complex sales cycles and consistently exceeding revenue targetsStrong ability to work in a hands-on, player-coach role with team leadershipExcellent sales presentation, problem-solving and negotiation skillsStrong communication and stakeholder management skills, with experience working cross-functionally (e.g. Marketing, Product, Operations)Ability to think strategically and analytically in a fast-paced, competitive environmentProficiency in CRM software and data-driven sales reportingUnderstanding of hospitality software or F&B market industry, customer behavior, and competitive landscapesFluent in Mandarin Chinese; business-level English required for communication with regional and global stakeholdersPreferredSales Experience focused in F&B Tech, Dining platform, or Restaurant Technology IndustriesLanguage skillsChinese NativeEnglish above Business level of verbal & written communication skills
(Internal communication will be mainly in English)Conditions & Work EnvironmentPosition Type : Permanent / Full time employeeWorking hours: 9:00〜18:00Holidays: Sat, Sun and China national holidaysOthers: Business Travel may be requiredLocation
Shanghai (China)Founded in 2011, TableCheck is a tech start up company that provides solutions and products to restaurants and hospitality businesses around the world. Part of TableCheck’s mission is to change the landscape of hospitality with its all-in-one restaurant booking and guest experience platform. To make this happen, we need to grow our global team and find the best minds to empower worldwide hospitality.