1. According to the Accor Greeting Standard, greets all guests at all times in a friendly and helpful manner 根据雅高的问候标准欢迎客人:您好!欢迎来到北京,有什么可以帮您? 2.Registers and checks out for all…
Liaises with other departments and necessary outside contracts to ensure excellent service delivery. 4.确保在酒店系统里的每个预订都输入完整并且正确的数据。 Ensures all data is entered completely and cor…
1. As a representative of Senior Management, the GSM will be called upon to deal with guest problems and/or complaints. In dealing with these situations, the GSM. must ensure that …
1.According to the Accor Greeting Standard, greets all guests at all times in a friendly and helpful manner 根据雅高的问候标准欢迎客人:您好!欢迎来到北京,有什么可以帮您? 2.Registers and checks out for all …
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