1. Performs check in, check out and room change procedures and ensuresall data are entered completely into the hotel systems in accordance withreservation 履行入住、退房和换房手续,并确保所有资料都按照…
1. Handle guestcomplaints and refer them as necessary, follows up on corrective action 处理客人投诉,如有必要则将其提交给有关部门,并对纠正措施进行跟进 2. Compile, analyze and control guest relations' costs …
1. Initiate/identify project work required in light of your tradethroughout the hotel 根据自己的专业技能计划和确定酒店内需要完成的项目。 2. Assist the Shift Engineer with the design of a preventativema…
2. Responsible for sorting and distributing guests and administrativemail and returning mail to the sender for forwarding mail 负责挑选和分发客人的信件及行政信件,并将无人接收的信件送返发信人。 3. Provide info…
3. Takesinto account external economic issues when planning and making decisions. 做计划时考虑外界经济情况。 4. Managesfinancial reports, analysis, budgets and make pricing decisions for th…
6. Maintain comprehensive productknowledge including ingredients, equipment, suppliers, markets, and currenttrends and make recommendations for appropriate adjustments to kitchenop…