
Director Platform Application Eng
- Shanghai
- Permanent
- Full-time
- Team Leadership: Manage a team of Application Engineers engaged in validating AMD GPU products within China customers’ AI server platforms, supporting OEM/ODM factory operations, enabling customer datacenter deployments. Working with other geo leadership and other China leadership, strategize DC GPU China technical leadership growth and development, and continue to grow and build a highly performant PAE team in China.
- Issue Resolution: Oversee the triage, debugging, and resolution of customer issues, ensuring timely coordination with internal engineering and product teams, and drive issue closure.
- Escalation Management: Serve as the primary escalation point for complex customer engineering challenges, driving resolution and customer satisfaction.
- Technical Guidance: Collaborate with OEM/ODM partners closely on AMD tools enablement and validation methodologies, driving China customer co-validation strategy.
- Manufacturing Enablement: Collaborate with OEM/ODM factory teams to develop manufacturing scripts and test programs that ensure reliability at scale.
- Datacenter Enablement & Deployment: Support MDC/CSP customer datacenter deployment and technical issue resolution.
- Customer Communication: Drive the team to create and review technical information disclosure, training materials, and other customer-facing documentation.
- Resource & Onboarding Management: Direct hardware resources allocation, continue to manage, develop and grow a high-performing PAE team in China.
- Strategic Representation: Lead and drive strategic planning and cross-functional initiatives.
- 15+ years in technical customer-facing roles such as Application Engineering, Technical Account Management, or Solutions Architecture.
- Demonstrated leadership experience managing engineering teams in data center or GPU-focused environments.
- Deep understanding of AMD GPU architecture, ROCm software stack, and performance optimization strategies.
- Proven experience supporting large-scale deployments in Cloud or HPC settings.
- Familiarity with customer engagement workflows including onboarding, triage, and escalation.
- Strong communication and stakeholder management skills across engineering, product, and executive teams.
- Experience in building, developing and growing highly performant engineering teams.
- Bachelor’s degree or higher in Electrical Engineering, Computer Engineering, or a related technical field.
- Shanghai, China