Portfolio Services Manager
- Guangzhou, Guangdong
- Contract
- Full-time
- Support Resource Practice with regular and month-end reporting of GTC Headcount
- Support monthly Governance reporting, by ensuring alignment of resources to Region/Market/Portfolio/BU as against agreed FRP
- Identify un-allocated resources and follow-up with respective Line managers or PMO contacts for resolution
- Reconciliation of GTC headcount with inputs from various sites, teams and service providers
- Raise Resourcing exceptions and irregularities with concerned teams and ensure appropriate actions are taken
- Maintain absolute hygiene in Clarity with respect to resource profiles and timesheet governance
- Assignment of Clarity tasks for unallocated resources and maintaining proper records of the same to facilitate month-end reporting
- Maintain track of un-billed resources (long leaves, shadow resources, resources on non-funded roles) and reporting of the same
- Issue monthly MI to region/market/LoBs on GTC resources aligned to them, with information on total number of allocated resources and also calling for actions on the un-allocated resources
- Support GTC function in the hiring process, and facilitate co-ordination between hiring managers and HR contacts in exchanging data
- Support Practice/Portfolio leads with ad-hoc headcount data, headcount projections, reconciliation and related queries
- Act as a 'single source' for all resource related data/MI across GTC teams/sites
- Maintain Real time resourcing data across GTC sites
- Strong written and verbal communication skills
- Attention to detail is highly essential
- Investigative and inquisitive bent of mind
- Past experience in Clarity PPM tool
- Strong working skills on MS tools and reporting
- Strong organizational and technical abilities
- Strong interpersonal and multi-tasking skills