Technical trainer & Service Digital Operation Expert_MA
Bosch
- Shanghai
- Permanent
- Full-time
2. Collaboratively develop, iterate and update training materials.
3. Collaboratively develop, iterate and update online training courses.
4. Implement training: Conduct Train-the-Trainer (TTT) training for courses collaboratively developed, and participate in TTT transfer training and pass the assessment for courses not collaboratively developed.
5. Ensure training quality: Organize trainees to submit CSI and other feedback information after the training, and conduct graduation evaluation exams, with the exam scores retained. Regularly improve training materials based on customer feedback and market research results to ensure the novelty of the content and keep up with current knowledge points.
6. Collaboratively develop, iterate and update certification for courses, formulate assessment projects, assessment methods, and evaluation criteria for assessment results.
7. Provide support for other related tasks, such as supporting customer seminars or market activities organized by colleagues in BD, academic affairs, and related areas.
8. Enhance service content generation and delivery efficiency by digital tools
9. Digital content production
10. Online service platform management
11. Creating new digital service modelsQualifications1. Experience in after market services or training business
2. Bachelor's degree or above in automotive/transportation or related majors
3. Digital or SW expertise
4. project or product management experience is preferred
5. Familiarity with online course collaborative development tools and platforms
6. English communication skill
7. Good team player
8. Low-voltage electrician certificate, senior technician or automotive maintenance engineer qualification is preferredWorking Location: Shanghai or BeijingTravel Frequency: National travel with reasonable frequecy