Director, TB FI sales

• To execute and manage the strategy for selling solutions across all Transaction Banking products to a portfolio of clients

• Working in conjunction with the coverage team, to agree & deliver revenue and activity targets for the client portfolio (based on client planning) and actively call on the client base & the client relationship strategies are implemented.
• To maintain ongoing contact with customers to ensure the targeted level of return on Trade finance
• To manage the transfer of best practices between markets, in order to leverage our Transaction Banking capabilities with the client portfolio.

• To manage the Transaction Banking relationship across all products for a portfolio of clients.
• To undertake and manage RFP and deal processes for the specific client base, to ensure optimal solution provided and presented to the customer; working with sales, product management and operations to deliver the desired results. To ensure smooth deal implementation and adherence to high levels of service quality.
• To provide feedback to Product Management on customer needs, trends and market intelligence, and to provide direction on proposed project programme initiatives to central product management teams. To keep abreast of customers’ needs, trends and product/market intelligence for new product developments/ enhancements, strengthening SCB’s competitive position in this field.
• Conduct Market events to share best practices standards and raise SCB visibility

• Ensure adherence to the risk management framework in identifying, controlling, monitoring and reporting of risk.
• Ensure sufficient actions are undertaken to mitigate, reduce and contain the identified operational risks.
• Undertake and/ or coordinate periodic business monitoring activities, escalating issues to the segment head.
• Work in conjunction with TBSM’s and FI to engage the client for successful closure of all RFI’s.
• Ensure adherence to all FCC policies.
• While ownership rests with Coverage team, facilitate the obtain documentation for any escalation cases.

• Adherence to laws and regulations, internal risk and compliance policies and the Group Code of Conduct.

• Display exemplary conduct and live by the Group’s Values and Code of Conduct.
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

• Unit Head/ Global Account Managers and Relationship Managers for the client relationships within coverage
• To assist with client plans and gain commitment for rolling our sales plans.
• Train and guide GAMs /RMs in working capital transaction banking products and services to facilitate achievement of sales plans.

• To resolve issues and ensure service levels are met as per standards agreed upon.
• To maintain open and constant dialogue, proactively handle clients feedback to ensure a high level of service is given to clients to resolve issues, answer inquiries etc.

• To be able to detect any suspicious transactions, Money laundering, etc.
• To provide market intelligence on any client adverse media, business practice, etc.

• To leverage experiences of rollout of our products and services in their markets and in the structuring of complex network solutions for cross-border deals with all clients.

• Embed Here for good and Group’s brand and values in China / Correspondent Banking; Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures;

• Understand, acknowledge and comply with the requirements on individual accountabilities and responsibilities of the job set out in applicable local laws and regulations as well as SCB internal policies
• Effectively ensure and intensify internal controls by keeping abreast with developments of applicable local laws and regulations on accountabilities
• Perform job duties with diligence, contribute to efforts as an individual or as a team member so as to avoid any actual or potential legal sanctions, regulatory penalties, material financial loss, or adverse reputational impact on the Bank
• Be responsible for failure to follow relevant rules and processes, failure to properly perform the responsibilities, and implement corrections
• Cooperate with any investigations or reviews on regulatory failure such as accountability review
• Properly perform the duties on management and ensure the effectiveness of internal control
• Be responsible for regulatory failure or risks arising from or in connection of the event over which the employee has the duties of management and/or leadership

• Sales Proposal and Presentation
• Client Relationship Management
• Cross Selling
• Strategic Sales Planning

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Be better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations
• Time-off including annual, parental/maternity (20 weeks), sabbatical (12 weeks maximum) and volunteering leave (3 days), along with with minimum global standards for annual and public holiday, which is combined to 30 days minimum
• Flexible working options based around home and office locations, with flexible working patterns
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Standard Chartered