
Project Manager (Control Tower)
- Shanghai
- Permanent
- Full-time
- Oversee and manage local project logistics operations across the full MPL product family and all transport modes to meet customer deliverables, contractual obligations, and operational KPIs.
- Lead operational excellence initiatives and continuous improvement efforts to optimize cost, service quality, and efficiency.
- Collaborate with cross-functional teams—including Commercial, QHSE, Growth Enablement, and Procurement—to support the strategic development of customer solutions.
- Establish and track success metrics for MPL projects, ensuring timely delivery, budget adherence, and customer satisfaction.
- Serve as the key point of contact during customer solution implementation and onboarding of new Maersk product offerings.
- Identify and drive value-added solutions for both the customer and Maersk, aligned with strategic objectives and global MPL growth.
- Build and maintain data-driven relationships with clients, fostering shared goals, joint initiatives, and long-term collaboration.
- Provide proactive support for customer and vendor issue resolution, with a strong focus on ownership and timely communication.
- Represent Maersk on-site when required to support project delivery, vendor onboarding, and ensure adherence to operational processes and QHSE standards.
- Utilize independent judgment to prioritize tasks and manage responsibilities autonomously while holding the wider team accountable for customer program outcomes.
- 3–5 years of Project Logistics experience in a freight forwarding or logistics company.
- In-depth knowledge of the Chinese logistics market, including local vendors and operational landscape.
- Proven experience in project cargo handling and execution.
- Strong customer-centric mindset with a passion for service excellence.
- Demonstrated ability to take ownership, work independently, and drive results.
- Innovative and solution-oriented, with a proactive approach to challenges.
- Strong entrepreneurial mindset, with the ability to identify opportunities and contribute to business growth.
- Effective communicator with strategic thinking and data-driven decision-making capabilities.
- High level of integrity, adaptability, and team collaboration.
- Fluent in both Chinese and English (verbal and written).
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