
Sales Operations Analyst
- Shanghai
- Permanent
- Full-time
- Reporting and defining SOP for Sales related activities including Sales Performance, Funnel Metrics, Booking & Shipment Forecasting. Continuous improvement of reporting tools and review processes.
- Coordinate with HR, Finance, Sales management on sales compensation annual scheme/plan, responsible for monthly/quarterly/annual sales compensation calculation.
- Assist annual Sales Target allocation.
- Support pricing activities in combination with Finance counterparts - this includes, e.g., reviewing list price, updating Special Price Request process, monitoring margins to assure alignment with profitably objectives.
- Participate, work with Sales & MKT to develop pricing strategy, and lead post-booking monitoring.
- Support sales bid & tender activities including preparation, price proposal, submission, contract sign-off and management.
- Responsible for price loading/maintenance in SAP.
- CRM (Salesforce.com) Administration and Improvement, act as one point contact for CRM issues, plan training to sales team, develop dashboards.
- Document sales order/management related standard operations procedures.
- A recognized College Degree
- Must have a minimum of 3 years of experience in Sales/Service Operations, Order Management, Customer Service, Planning, or Finance, ideally with Medical Device or Healthcare industry.
- Successful experience in sales analysis and pricing analysis.
- Hands on experience on SAP, Salesforce.com, Power BI etc.
- Fluent English is a must, Korean is a plus.
- Ability to gather detailed and accurate data, perform analysis, and clearly articulate conclusions and recommended strategy before deadline.
- Ability to work collaboratively with other functions in a complex, diverse business environment and influence/drive change across functional and business boundaries
- Passion for Success and Continuous Improvement.