Western Restaurant Manager西餐廳經理
- China
- Permanent
- Full-time
- Effectively manage the restaurant by ensuring the following:
- Oversee the Implementation of standards as detailed in the departmental standards and procedures manual
- Adhere to opening and closing procedures
- Adhere to bill paying procedures
- Conduct effective shift briefings ensuring all staff are aware of VIPs, special occasions, daily specials; emphasis on upselling certain products; etc.
- Personally meet and farewell a minimum of 80% of your customers
- Encourage and motivate staff to provide optimum service during all shifts
- Share recommendations and guest comments to Chef and Food and Beverage Manager to reflect current customer profile
- Develop and implement Promotions Calendar for F&B products in restaurant
- Anticipate market changes and review operations when necessary
- Conduct competitor analysis
- Problem solving, reasoning, motivating, organizational and training abilities.
- 具有解決問題，推理，號召，組織和培訓能力。
- Good writing skills
- 具有良好的寫作技能。
- Diploma in Hotel Management, Food & Beverage, or related field.
- 酒店管理，餐飲或相關專業的大專學歷。
- 4 years related experience, including supervisory experience, or an equivalent combination of education and experience
- 4年相關工作經歷，包括管理經驗，或與此相當的教育和相關工作經驗結合的背景。
- True Attitude: being caring, wanting to make a positive difference, and building genuine connections with guests
- True Confidence: having the knowledge and skills to perform your role, and giving guests the confidence that they can trust you, to help and support them during their stay
- True Listening: focusing on what your guest is saying, picking up on body language that is often overlooked, and understanding what the guest wants and needs
- True Responsiveness: is about providing guests with what they need, and doing so in a timely and caring manner