● Direct receipt, qualificationand coordination of event & group requests (incl. leads, RFPs, etc.)defined by their direct supervisor.直接接收、评定和协调来自直接上级的订单(包括信息，RFPs,等。)● Handle requests according tothe relevant standards within a maximum of 5 (business) hours of its receipt.在接到订单后5（工作）小时内按章相关标准处理请求。● Apply the Kempinski MICE SOP'sfrom group enquiry to contracting.将凯宾斯基MICE执行标准从集团要求落实在合同中。● Ensure the ideal and mosteffective utilisation of the meeting and conference rooms.确保最理想和有效的利用会议室。● Carry out site inspections withpotential MICE clients in coordination with the Field Sales department.配合销售团队发掘潜在MICE客户。● Realise up sell possibilitiesto meet and surpass Group & Event budget goals.有意识的提升销售可能性，以达到并超出宴会收益目标。● Thoroughly input, supervise andmaintain the requests in the Opera S&C System according to the data inputstandards.根据相关数据输入标准，完成、监督并维护Opera S&C系统中的输入。● Create activities to ensureongoing maintenance of bookings.创造活动以确保后续持续的预定。● Generate proper proposals andcontracts.创建恰当的报价书及合同。● Follow up on sent out proposalswithin 24 hours (1 working day) to ensure the client has received theinformation and to clarify possible questions and issues.24小时内（一工作日）追踪已发出的报价书，以确保客户已收到并清楚细节。● Handle the enquiries untilconversion to definite bookings including negotiation, contracting, and siteinspection before handing over to the Event Manager (or to the Group &Event Coordinator).处理客人的疑问包括谈判、签约和视察直到确定。● Ensure a proper handover of theconverted business to the Event Manager / Group & Event Coordinator withall relevant information forwarded.保证相关信息全部转交至宴会协调员。● Introduction of the EventManager / Group & Event Coordinator to the client.将团队宴会销售总监引见给客户。● Conduct exit interview withimportant customer after their event - asking for future business.宴会后回访客户，以求日后合作。● Cross-sell to other hotelswithin the Kempinski Group (and GHA).交叉销售至其他凯宾斯基酒店（或GHA集团酒店）。● Conduct regular competitionchecks.常规竞争检查。● Review monthly results andforecasts to recommend and execute activities required to ensure the hotelincreases the market share and maximises its revenue.