Shangri-La JinanShangri-La Hotels are five-star luxury hotels located in premier city addresses across Asia Pacific, North America, the Middle East, and Europe."To treat a stranger as one of our own" characterizes the hospitality one can expect from Shangri-La. Discerning travellers will enjoy world-class service amidst tranquil surroundings, coupled with inspirational architecture and design. The finest dining experiences at every hotel and resort ensure that every palate is pampered, but what makes each stay truly memorable is something even more exquisite and rare - Shangri-La's special kind of hospitality. Hospitality from the heart.Located within Jinan's central business district, the 20-storey Shangri-La Hotel, Jinan is part of a multi-use complex that will feature an office tower and shopping mall offering guests refreshing and redefined experiences for work and life. Beyond the hotel, guests can explore Jinan's natural beauty which has earned the city the reputation of a 'Spring City'. With no less than 72 artesian springs, Baotu Spring is revered as the 'Number One Spring under the Heaven' and a short walk from Shangri-La Hotel, Jinan.We are looking for a Service Leader - F&B (Lobby Lounge)As a Service Leader - F&B (Lobby Lounge), we rely on you to
Maintain a smooth Lobby Lounge operation on a daily basis.
Ensure every guest receives high quality service.
Coach and maximise the performance of the team.
Interact with customers and improve Lobby Lounge operation and service based on feedback received.
We are looking for someone who:Enjoys being creative.Has good organizational skills. * A profound knowledge on manage and organize Lobby Lounge operation.
Have relevant experience working in the industry.
Has a passion for Food & Beverage and enjoys interacting with people.
Communicates and writes with fluency in English (and local language).
A friendly, helpful and trustworthy leader.
Enjoy being challenged.By applying to this position, you have read, understood and agreed to our Data Protection Policy, (if the hyperlink does not navigate you to the policy, please copy this URL and view in web browser: )
