Program Manager II, Product Program Management

Shenzhen, Guangdong
Permanent
Full-time

9 days ago

DescriptionAmazon has spent years building one of the world's most efficient and optimized supply chains. Amazon Global Logistics (AGL) builds on that foundation with innovative distribution and end-to-end supply chain service for FBA sellers.To effectively bring our service to our customers, we are seeking an experienced Program Manager to perform cross-functional duties to facilitate product and program landing and execution for AGL Origin team based in China. The position will work across the AGL CN and International teams, collaborate with Sales, Product, Operation, Marketing and other cross function teams.As a highly organized and task oriented individual, you will manage communication, work backward plans and risks with stakeholder teams. This role will specify sales enablement needs, identify content source, design distribution mechanism, build training materials and tools to deliver contents and training to sales team members. You will closely collaborate with leadership to identify and prioritize the Field Product Roadmap.To support our continuous growth, we're looking for a Program Manager who has experience with Amazon Global Logistic products and knowledge of Amazon's program management practice. The ideal candidate is someone who excels in program planning, demonstrates operational excellence, and has a strong passion for empowering internal teams.Join us and be a part of a team that values innovation, results, and a go-getter attitude, in a role that promises not just growth but a chance to be at the forefront of industry change.Key job responsibilities
1. Develop and implement a comprehensive program/product strategy that aligns with our business objectives.
2. Manage the creation, distribution, and maintenance of program schedule, ensuring they are up-to-date, relevant, and effective.
3. Coordinate across Sales, Marketing and BI to ensure each product launch is coordinated with proper measure in-place to ensure on-time delivery.
4. Develop program-level ROI and measurement mechanism to evaluate the effectiveness of each launch.
5. Lead change management process to facilitate post-launch activities.
6. Gather program feedbacks from Sales and Sellers and turn collected information into insights to support future product development.Key job responsibilities

Develop and implement a comprehensive program/product strategy that aligns with our business objectives.
Manage the creation, distribution, and maintenance of program schedule, ensuring they are up-to-date, relevant, and effective.
Coordinate across Product, Sales, Operation and Marketing to ensure product launch success and GTM readiness.
Develop and launch sales playbooks to support field execution in alignment with marketing campaigns and sales plays.
Develop program level ROI and measurement mechanism to evaluate the effectiveness of each launch.
Build and a best practice sharing program to replicate best practices across business division and regions.
Acts as a liaison among BU operation teams to optimize existing enablement programs and build new initiatives to quickly address identified readiness gaps.
Communicate effectively across multiple technical and non-technical business units, as well as across geographies.
Develop data visualization capabilities to provide insights to business leaders on performance and trends - what's working and what's not working.
Collaborate with internal stakeholders including, Sales Ops, Business Development, Finance, Business Technology & Solutions, HR and Legal to identify issues and design solutions.
Simplify and standardize our mechanisms and tools to enable operational excellence.

Basic Qualifications- 3+ years of program or project management experience
- 3+ years of working cross functionally with tech and non-tech teams experience
- 3+ years of defining and implementing process improvement initiatives using data and metrics experience
- Bachelor's degree
- Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL
- Experience defining program requirements and using data and metrics to determine improvementsPreferred Qualifications- 3+ years of driving end to end delivery, and communicating results to senior leadership experience
- 3+ years of driving process improvements experience
- Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization
- Experience building processes, project management, and schedulesOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

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