Assistant Manager, Portfolio Management - China
GoGlobal
- Shanghai
- Permanent
- Full-time
- Manage and strengthen client relationships in China, ensuring high levels of customer satisfaction and loyalty.
- Develop and execute account strategies to address client needs and drive regional business growth.
- Collaborate with cross-functional teams to deliver tailored solutions for clients’ global expansion requirements.
- Monitor client accounts and provide proactive support, resolving issues in a timely and effective manner.
- Conduct regular business reviews and check-ins to assess service effectiveness and gather client feedback.
- Identify opportunities for upselling and cross-selling GoGlobal’s services to existing clients.
- Stay informed on market trends, payroll practices, and regulatory updates in China to provide clients with expert recommendations.
- Other ad hoc services requested by the Company.
- Bachelor’s degree in Business, Accounting, Finance, Human Resources, or a related field; advanced degree preferred.
- 5+ years of experience in account management, client services, or a related role within payroll, BCS, accounting, or tax.
- Strong understanding of HR, payroll operations, and compliance practices in China.
- Excellent client-facing skills with the ability to build trusted relationships and deliver high-quality service.
- Proven ability to manage multiple client accounts, prioritize tasks, and meet deadlines.
- Strong problem-solving and analytical skills, with attention to detail and accuracy.
- Effective communication skills in both English and Mandarin (written and verbal).
- A proactive, collaborative, and adaptable mindset suited to a fast-paced, dynamic global environment.
- Entity Solutions: Entity establishment, Corporate secretarial & directorship services, Domicile services, Dormancy/Liquidation
- HR Solutions: Global recruitment, Employer of Record (EOR), Agent of Record (AOR), Global benefits, Global payroll, International HR Consulting
- Finance Solutions: Accounting & Tax
- A company small enough for your voice to be heard meaningfully, yet large enough to make a global impact
- Collaborating with a diverse, global and supportive team
- Built for the long-haul - no VC or PE pressure, just a focus on sustainable growth
- We operate with the benefits of a partnership without the complexities of a partnership. Our hybrid partnership-corporate model offers all employees the opportunity to become a partner, while maintaining a streamlined corporate structure so that decisions are made quickly
- We do not offer equity plans. As we are not for sale and are not chasing an exit, "stock options" hold little value in our business model. Instead, we provide opportunities for outstanding employees to make partner and share in the profits. We believe it's better to build lasting value than to chase a one-time payout
- We prioritize organic and sustainable growth. Expanding operations quickly by way of mergers and acquisitions might seem appealing, but the reality is integrating diverse cultures can be challenging. We're proud of our own culture and prefer to grow it our way
- We're global. We offer career opportunities across the world-whether it's new job roles or international locations
- English is our official language, but for many, it's our second language. We embrace this and find it rewarding communicating with colleagues from all over the world
- We are not a family. We operate more like a high-performing sports team where each individual's contribution is crucial to our collective success
- We keep things simple and collaborative. Our structure makes it easy for teams to work together across borders so we can serve our clients with global needs more effectively. Unlike big, siloed companies, we work seamlessly to handle international deals without the headaches of territorial ownership
- We believe in transparency and trust. Every month, we share our financials with the team so everyone knows where we stand and what's coming next. It's all about open communication, building trust and empowering every individual to be part of our journey. We don't tell you what to think - we provide the information you need to make your own informed decisions
- We believe flexibility drives success. Our company is built on trust, and that's why we embrace fully remote work, and hybrid options in some countries. Forget rigid office routines - it's old school! This flexibility fuels productivity, strengthens our workforce, and ensures we remain agile in a fast-changing world.