JEN Hangzhou By Shangri-LaCOMPANY INTRODUCTIONNestled in the Gongshu District, JEN Hangzhou By Shangri-La is a distinctive landmark that seamlessly blends historical charm with contemporary design, having been thoughtfully renovated from 9 industrial heritage buildings. Currently in its pre-opening phase, the hotel is set to open soon. Boasting an exceptional location, it offers immediate access to Subway Line 5 and is just a 15-minute drive from Hangzhou East Railway Station. Renowned attractions such as West Lake and Xixi Wetland Park are also within a convenient 30-minute drive, ensuring effortless exploration of the city's highlights. As a key component of a large-scale mixed-use development, the hotel is surrounded by a vibrant mix of retail, office, and residential spaces, offering guests a diverse and enriching urban experience.We are looking for Assistant Front Office Manager, we rely on you to:
Fully incharge of Front Office and Support Rooms Manager for daily operations
Ensure smooth operation on a daily basis
Lead the front office team to maintain a high standard of service
Prepare reports including but not limited to room occupancy and revenue data
Solicit guest feedback in order to enhance the hotels performance
Create an exception experience for all hotel guests
We are looking for someone who:
At least 2 years experience at same position, strong FO background as Asst. Manager/Duty Manager
Fluency in both written and oral English
Team player, have good communication skills
Candidate with pre-opening experience is preferred
By applying to this position, you have read, understood and agreed to our Data Protection Policy.(if the hyper link does not navigate you to the policy, please copy this URL and view in webbrowser:https://www.shangri-la.com/group/careers/data-protection)
