Quality Director

• Lead, develop and grow the Quality team, talents, systems and capabilities in the China Region.
• Be accountable and responsible for setting, managing and assuring Group Quality Standards for the CORE Category, including product standards, specifications and guidelines for Quality-by-Design.
• Assure Quality of our in-house manufacturing sites in Guangzhou, CS (China) and Sydney (Aus), by ensuring fit-for-purpose Quality Assurance and Quality Controls in place, better understanding risks and opportunities, and developing and monitoring improvement plans.
• Assure Quality with Suppliers and CMs, by ensuring Quality Agreements in place for Manufacturing and PD, and performing audits, developing and driving continuous improvement initiatives.
• Specify standards for all products in China, in line with company policies, category standards and local laws and regulations and be accountable for the Quality and compliance of all products sold in China, both domestic and imported.
• Act as the responsible person for Quality and Food Safety department in China.
• Oversee the development, implementation and maintenance of procedures, systems and data management. Audit, review and drive improvement across internal Group Quality and Food Safety systems where necessary.
• Ensure right product release procedures and responsibilities are followed and ensure Quality compliance of finished products in the market.
• Ensure Quality in EPD/NPD projects and Change Controls, in joint responsibility with respective PD leaders.
• Review and investigate customer complaints related to potential Quality incidents.
• Be responsible for the organizational design as appropriate structure and job roles & responsibilities to support business needs and capitalizes global best practices.
• Work cross-functionally, providing strategic and operational Quality guidance across internal teams, Regulatory, Product Development, Operations, Sales, Customer Service, Digital and Marketing teams.
• Utilize and communicate appropriate Risk Management principles during product development and product life cycle decisions.
• Set up KPIs related to the CORE Category Quality and China Quality in alignment with the Group Quality leadership.
• Provide Quality performance updates to Regional and Operations management and China Leadership.
• Create alignment and commitment to our Quality & Food Safety initiatives, which are set to deliver reduction of customer complaints, elimination of plant non-conformity, improved performance consistency, standards harmonization and consistency, and business enablement to improve/enhance customers’ buying experiences and exceed customers’ satisfaction.

• Minimum 10-15 years’ experience in Pharmaceuticals, Nutrition and/or Foods, mainly in the areas of QA/QC, Manufacturing, R&D and Regulatory Affairs.
• Solid understanding of Quality, Food Safety, Risk Management and Compliance, including strong working knowledge of regulatory requirements.
• Experience in driving change, with a pragmatic and collaborative approach to achieve commercial objectives whilst maintaining Quality standards.
• Good background in cross-cultural communications and management.
• Post-graduate qualifications desirable.
• International experience is considered an advantage

Morgan Philips