Senior Broker Manager
Bitget View all jobs
- China
- Permanent
- Full-time
- Fully responsible for achieving the team's overall performance metrics (e.g., trading volume/value, number of new clients, commission revenue, customer satisfaction, etc.)
- Monitor key business data, conduct in-depth analysis, promptly identify issues, and develop improvement measures
- Optimize business processes and sales strategies to enhance per capita productivity and operational efficiency
- Develop and execute the broker team's mid- to long-term business strategy, quarterly business plans, and OKR breakdowns, ensuring alignment with the company's overall strategy
- Conduct in-depth analysis of market dynamics, industry trends, and competitors to identify opportunities and expand new business channels and client resources
- Drive the implementation of innovative business models and products/services to strengthen the team's market competitiveness
- Ensure the delivery of professional, efficient, and compliant customer service to improve customer satisfaction and loyalty
- Handle major client complaints and complex issues to maintain the company's brand reputation
- Work closely with product, risk control, compliance, spot/derivatives business, technology, and marketing teams to ensure smooth business operations and drive cross-functional project execution
- Effectively coordinate resources and resolve obstacles encountered during business development
- Strong sense of responsibility and professional ethics; honest, trustworthy, and aligned with company values
- Results-driven with a strong sense of goals and ability to perform under pressure
- Proactive, with innovative thinking and strong problem-solving skills
- Strong learning ability and adaptability to respond quickly to market changes
- Excellent communication, interpersonal, and conflict resolution skills
- Sharp market insight, strong business negotiation skills, and business development capabilities
- Bachelor's degree or above; majors in finance, economics, management, marketing, or related fields preferred
- Fluent in both Chinese and English; additional languages are a plus
- Solid understanding with at least 3+ years of experience in institutional operations at an exchange
- Bitget is the world's leading web 3 platform for copy trading and one of the world's largest and most respected exchanges
- We are a global company with staff members from over 50 different countries and regions
- We are growing and looking for world-class ambitious talents to help us continue this journey
- We have a streamlined structure that empowers employees to work efficiently, delivering the best results in a short timeframe
- We offer competitive salaries and benefits
- Blockchain technology and digital assets have the potential to change finance in a way no other technology can - be part of it!