Application/System Engineer (SEMI)
Bruker
- Shenzhen, Guangdong
- Permanent
- Full-time
1. Empower customers to optimize performance of their BNSM instrument through support and instruction including but not limited to:
a. Teaching Theory of operation and training new users on instrument operation
b. Demonstration of instrument ability on non-standard samples
c. Provide post-sale user and application training and support
d. Provide customer specific post-sale application support
e. Experiment, test, develop, and optimize application protocols
f. Author application notes, user/applications procedures, and user/applications training material50% service activities including:
2. Install and qualify BNSM instrument, upgrade, and/or accessory including but not limited to:
a. Uncrating instrumentation and interconnection of sub-components and assemblies
b. Instrument start-up troubleshooting
c. Qualification of the instrument and accessories using standard and non-standard customer samples.
3. Work directly with customers to diagnose BNSM instrument issues including but not limited to
a. Diagnose, research, experiment, test, develop, optimize, communicate, and execute the most efficient solution plan for complex electro mechanical hardware/software instrument issues.
b. Create and maintain record of activity in support database
4. Preventative maintenance on BNSM instrumentation which can include but not limited to:
a. Basic maintenance and calibration of instrument and accessories
b. Re-certification of system using both standard and non-standard samples.资质ENVIRONMENTAL REQUIREMENTS:
- 75% travel both domestically and internationally on short notice
- Able to work in Government sites, cleanroom, production floor, & laboratory environments
- Require weekend and holiday on call support