About Four Seasons:Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.About the location: Four Seasons Hotel Shenzhen is ideally located in the heart of the commercial district of Futian, across the Shenzhen Conference & Exhibition Center and a short walk from the Civic Center which houses the city’s Municipal Hall and Museum as well as near the famed Shenzhen Concert Hall and Library. The Hotel is surrounded by 3 modern shopping malls and is a few steps away from the subway metro station and 10-minute drive to 2 Hong Kong borders of Huanggang and Futian. Built along contemporary lines, the Hotel features 266 rooms inclusive of 32 suites, a Club Lounge, Business Centre, 4 food and beverage outlets, and a grand ballroom with 5 other function venues plus a unique outdoor multilevel Terraces.About the roleThe Commercial Director is responsible for driving revenue growth, profitability, and market expansion by developing and executing commercial strategies. This role oversees sales, business development, marketing, and customer relationships while ensuring alignment with the company’s financial and operational goals.商务总监负责制定并执行公司商业战略，驱动收入增长、提升盈利能力及市场份额，统筹管理销售、市场、商务拓展及客户关系，确保与公司整体目标协同一致。What you will doTrain and guide marketing department personnel in the performance of their duties as to specific position responsibilities, performance techniques, reporting procedures, etc. 对商务部人员进行具体岗位职责、绩效技巧、汇报程序等方面的履职培训和指导。The ability to build a positive working environment. 具备营造积极工作环境的能力。Review and monitor competitive hotels so as to formulate recommendations on product and service enhancements to remain competitive. 定期审查和监测竞争对手酒店，从而提出产品和服务改进建议以保持竞争力。Identify sources of business available to the hotel and establish priority marketing opportunities in the solicitation of that business. 识别酒店可开发的业务来源，并确定优先营销机会以争取这些业务。Develop and maintain a succession plan for management positions in Commercial Department. 制定并维护部门管理职位的继任计划。Participate in meetings with Planning Committee and Department Heads disseminating information on sales activities, special bookings, business forecasts and competition, etc. 参与与规划委员会及部门负责人的会议，传达销售活动、特殊预订、业务预测及竞争情况等信息。Communicate with Corporate Marketing, Worldwide Sales Offices and other Four Seasons Hotels regarding new marketing opportunities and competitor activities, etc. 与集团市场营销部、全球销售办公室及其他四季酒店沟通，分享新营销机会及竞争对手动态等。Ensure accurate tracking of business segments/markets. 确保准确跟踪业务细分市场/领域。Implement systems to ensure sales and marketing programs achieve projected results. 建立系统以确保销售和营销计划达成预期成果。What you bringBachelor’s degree in Business, Marketing, Finance, or related field.本科及以上学历，商业管理、市场营销、经济学等相关专业。5+ years in senior commercial roles. 5年以上商业管理经验Knowledge of digital marketing and e-commerce strategies. 熟悉数字化营销、电子商务运营。Strong negotiation and decision-making skills. 出色的谈判技巧与商业决策能力。Analytical mindset with ability to interpret market data. 数据驱动思维，能通过市场分析制定策略。Leadership and team management capabilities. 优秀的团队领导力与跨部门协作能力。What we offer:Competitive Salary, wages, and a comprehensive benefits package. 具有竞争力的薪酬、工资和全面的福利待遇Excellent Training and Development opportunities. 优秀的培训和发展机会Complimentary Accommodation at other Four Seasons Hotels and Resort. 享受四季酒店及度假村员工免费房政策Schedule & Hours:Forty hours over a five day period; scheduled days and times may vary based on need. 5天内工作40小时；计划的日期和时间可能会根据需要而变化。
