QA Manager, Wild Rift

Shanghai
Permanent
Full-time

2 months ago

Riot Games was established in 2006 by entrepreneurial gamers who believe that player-focused game development can result in great games. In 2009, Riot released its debut title League of Legends to critical and player acclaim. As the most played video game in the world, over 100 million play every month. Players form the foundation of our community and it's for them that we continue to evolve and improve the League of Legends experience.We're looking for humble but ambitious, razor-sharp professionals who can teach us a thing or two. We promise to return the favor. Like us, you take play seriously; you're passionate about games. We embrace those who see things differently, aren't afraid to experiment, and who have a healthy disregard for constraints.That's where you come in.At Riot, we believe Quality is a set of values, practices, and behaviors that inform every part of the development process. By honing our craft of quality and demonstrating cross-discipline partnerships, we help Riot sustainably craft excellent experiences for players, globally.As a Quality Assurance Manager, we manage Quality Assurance professionals who work with all development disciplines to create value for Players around the world. We oversee end-to-end quality for our products. We are guided by Riot's Test Policies to develop the quality activities at every stage of the software development life cycle that set our teams up for success. Additionally, we partner with our team leadership and other craft leaders to arrive at more efficient solutions to everyday problems and improve delivery. We also direct and task other QA professionals, often remotely, to get our work completed.As a Manager of Quality Assurance on Wild Rift's Shanghai team, you will provide craft leadership and quality ownership related to quality assurance. The Shanghai team is focused on delivering the latest Wild Rift experience. You will partner with the Shanghai team's leadership to bring quality products, develop a quality assurance strategy, implement the strategy, and staff and support the Quality Assurance Team members. You will report to the Tech Lead of Wild Rift Shanghai.Responsibilities:

Collaborate with team leads to set long term QA strategy and team structure to support players' growing needs and team needs.
Manage the holistic QA workflow for a broad-reaching team
Manage & review QA-critical data shared across the project
Manage an outsourced tester team & their deliverables
Create & manage test work and test suites
Craft & set quality standards and uphold the Riot Quality Bar
Manage Vendor QA on one or more remote teams
Hire, retain and grow QA engineers
Identify risks, impact, probability, and plan mitigation
Manage QA, Vendor, testing services budget
Modernize QA processes and org improvements to enhance quality and efficiency

Required Qualifications:

7+ years Quality Assurance Experience, with at least 3 years experience in a leadership role.
Experience in mobile gaming testing space.
Experience with test execution, defect management
Experience creating test strategies for products.
Experience with test design, planning and control.
Experience with product development pipelines and workflows.
Experience setting strategic quality goals and for teams to execute.
Experience growing and managing performance of QA engineering professionals.
Experience working with remote testing teams and managing vendor QA teams.
Experience establishing quality metrics that influence strategy and drive change.
Experience managing QA resources, Vendor QA and testing service budget

Desired Qualifications:

Experience working on MOBA games
Genre affinity in the mobile MOBA space.
Mandarin and English Fluent

Riot Games

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