Account Manager

Shanghai
Permanent
Full-time

13 days ago

Hogarth is the Global Content Production Company. Part of WPP, Hogarth partners with one in every two of the world's top 100 brands including Coca-Cola, Ford, Rolex, Nestlé, Mondelez and Dyson. With a breadth of experience across an extensive range of sectors, Hogarth offers the unrivaled ability to deliver relevant, engaging, and measurable content across all channels and media - both established and emerging. The number of channels at our fingertips; the need for speed; and the drive for mass personalisation, all mean that brands need different solutions. Our global team of over 7,500 craft and technology experts brings together creative, production and innovation to help clients navigate this exciting and ever-changing world of today's content experience.WPP is the creative transformation company. We use the power of creativity to build better futures for our people, planet, clients and communities. Working at WPP means being part of a global network of more than 100,000 talented people dedicated to doing extraordinary work for our clients. We operate in over 100 countries, with corporate headquarters in New York, London and Singapore. WPP is a world leader in marketing services, with deep AI, data and technology capabilities, global presence and unrivalled creative talent. Our clients include many of the biggest companies and advertisers in the world, including approximately 300 of the Fortune Global 500. Our people are the key to our success. We're committed to fostering a culture of creativity, belonging and continuous learning, attracting and developing the brightest talent, and providing exciting career opportunities that help our people grow.The Company:Hogarth is the Global Content Experience Company. Part of WPP, Hogarth partners with one in every two of the world's top 100 brands including Coca-Cola, Ford, Rolex, Nestlé, Mondelez and Dyson. With a breadth of experience across an extensive range of sectors, Hogarth offers the unrivaled ability to deliver relevant, engaging, and measurable content across all channels and media - both established and emerging.The number of channels at our fingertips; the need for speed; and the drive for mass personalization, all mean that brands need different solutions.Our global team of over 6,000 craft and technology experts brings together creative, production and innovation to help clients navigate this exciting and ever-changing world of today's content experience.Key Responsibilities: * Client Management Responsibilities

Ensure clients/agencies understand agreed workflows and manage them through the process
Set and manage client expectations, deliverables and timeframes
Project Management Responsibilities

Set and manage client expectations, concurrently manage multiple accounts, deadlines, and timelines, ensuring work is delivered in a timely and accurate manner.
Co-ordinate between all relevant parties - internal (Print, Broadcast, Digital etc) and external (Clients and agencies) where necessary to ensure things get done
Consistently deliver against all contractual obligations include SLAs and KPIs
Provide administrative support to team as required
Quality Control

Act as a brand/QC guardian - always ensure brand guidelines and QC checklists and procedures are followed

Job Requirements:

3-5 years managing and servicing international accounts
Experience working in TV, Digital and/or Print production (MR adaptations for various platforms)
Strong organizational and time management skills, with the ability to prioritize and manage multiple accounts and projects simultaneously
Can do attitude and an ability to work under pressure and assimilate large quantities of information quickly while maintaining attention to detail
Good to possess excellent written & verbal skills in English
Highly organized, detail oriented, client focused and proactive

Hogarth Values:Heart and Soul: We love what we do. We bring energy and enthusiasm to all of our work. Our will to succeed is what makes us different. We push boundaries, we are never satisfied and always want to find a better way. We don't believe in the status quo.Hands On: We don't wait around for things to happen. We get it done. We are pragmatic and don't have an ego. We work hard. No shortcuts, no compromises. We do what it takes to get the job done to the highest standards.Honest: We are straightforward. We speak openly and clearly. We give direct messages. It's not always easy, it's sometimes uncomfortable, but it's the right thing to do. We operate with integrity and live up to our promises.Happy Family: We like each other and enjoy working together. We look out for our colleagues. We are an eclectic bunch. That's good We want to work with interesting people from many cultures. We demand great things of each other, but even when things are tough, we don't lose perspective. And we never lose our sense of humor.Hungry: We are an inquisitive community. We want to create an environment which inspires ourselves and others to be better. It is important to continuously challenge ourselves and our ways of working. We aim to provide staff with the opportunities to develop and learn.Our Hogarth Values:Hands on
No egos here. Just a shared drive to roll up our sleeves and make great things happen. Every project--big or small, gets our full energy because we believe in doing things right. Every single time. It's how we deliver real results without cutting corners.Honesty
We are real and authentic - with each other and in our work. Honest, direct communication builds the trust we need to collaborate, grow, and make meaningful things together. It's not always easy but it's always worth it.Heart & Soul
We bring heart to everything we make. Passion, pride and relentless drive push us beyond “good enough” --because we care deeply about our craft, and we're always chasing better. We love what we do, and it shows.Happy Family
Creating a space where everyone feels valued--even when opinions differ, makes this a supportive and inclusive environment for our people. We embrace our differences, celebrate our wins together, and never lose our sense of humor.Hungry
Curiosity keeps us hungry. We question, experiment, and always seek out what's next. We never settle, and we never stop learning.Inclusion and ImpactWPP is an equal opportunity employer and considers applicants for all positions without discrimination or regard to particular characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.Please contact if you need the job advert or form in another format.DataWe rely on legitimate interest as a legal basis for processing personal information under the GDPR for purposes of recruitment and applications for employment.When you click the "Submit Application" button at the bottom of this page, this will send all the information you have added to Hogarth WW. Before you do this, we think it's a good idea to read through our Privacy . This explains what we do with your personal data when you apply for a role with us, and, how you can update the information you have provided us with or how to remove it.

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