Customer Service and Project Support Executive

Beijing
Permanent
Full-time

12 days ago

Does the opportunity to work closely with major business to help them develop and implement successful marketing strategies excite you?Do you have a passion for developing business and an entrepreneurial spirit?About our TeamRX creates the space, environments and opportunities for our customers to connect and build successful business relationships. With teams in 29 offices around the world, we organise approximately 350 events in 25 countries. In response to the current international climate, we are developing and delivering exciting and effective virtual and hybrid opportunities. The International Sales Group is a global network of sales professionals within RX, created to increase international participation in our shows. As local market experts, we inspire businesses to grow on a global scale, making us trusted partners in the export world.Key Responsibilities:o Managing the full exhibition participation contracting process.o Overseeing the collection process.o Preparing the exhibitor manual before the show.o Collecting all necessary information for show directory, onsite guide etc.o Communicating with vendors and providing customer service.

Collaborate with the operations team to offer on-site customer service, which includes:

o Handling exhibitor registrations.o Providing support during set-up, show days, and tear-down.

Coordinate with the finance department to ensure:

o That customer collection reports align with sales reports.o The exhibition floor plan matches the sales reports.

Collect all necessary information for exhibitor invoices, issue the invoices, and send them out.

Work in a way that works for youWe promote a healthy work/life balance across the organisation. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, study assistance and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals.Working for youWe know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer:Medical and Life Insurance: Coverage for Medical and life risk.

Long-Service Award: Recognition for loyalty and dedication.
Marriage and New Baby Gifts: Celebratory tokens for special life events.
Festivals and Birthday Gifts: Spreading joy on occasions that matter.
Annual Medical Check-up: Prioritizing employee well-being through regular health check-ups.
Paid Time Off: Annual Leave, Flex Family Care Leave, Birthday Leave, Marriage Leave, Compassionate Leave, Medical and Hospitalization Leave, Examination Leave Gazetted Public Holiday
Family Care leave (Maternity/Paternity Leave and Adoption Leave)

About the businessRX is a global leader in events and exhibitions, leveraging industry expertise, data, and technology to build businesses for individuals, communities, and organisations. With a presence in 25 countries across 42 industry sectors, RX hosts approximately 350 events annually. RX is committed to creating an inclusive work environment for all our people. RX empowers businesses to thrive by leveraging data-driven insights and digital solutions. RX is part of RELX, a global provider of information-based analytics and decision tools for professional and business customers. For more information, visitWe are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our or please contact 1-855-833-5120.Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams .Please read our .We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.USA Job Seekers:.

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