Role Description:Account ManagerAbout Us: At Booking.com, data drives our decisions. Technology is at our core. And innovation is everywhere. But our company is more than datasets, lines of code or A/B tests. We’re the thrill of the first night in a new place. The excitement of the next morning. The friends you encounter. The journeys you take. The sights you see. And the memories you make. Through our products, partners and people, we make it easier for everyone to experience the world.Role Overview:Do you enjoy taking ownership and being responsible for your own internal business portfolio? Do you thrive in building strong relationships and inspiring partners about new products and services? If your answer is “yes”, you might have what it takes to be the next Account Manager at our amazing Sanya, China OfficeKey Job Responsibilities and Duties:You support Booking.com BV; you are responsible for informing and consulting its accommodation partners in regards to their business performance, market opportunities and industry trends. You will empower partners on how to use the system, tools and available products of Booking.com BV with the goal of optimizing their performance on the platform and creating an amazing experience for Booking.com’s customers.Communicating effectively: you can clearly express ideas and information to others and flex your style according to the specific situation and audienceManaging your market: you excel at evaluating local market characteristics, trends and drivers, and you effectively prioritize and manage the performance of a portfolio of accounts to business valueIdentifying and articulating Partner needs: you are capable to create value for Partners by identifying, clarifying and prioritizing partner needsFormulating and positioning solutions: you enjoy creating “win-win” value for partners by matching needs to relevant offerings and presenting these in compelling waysGaining commitment: you have the capability to move partner conversations forward and lead conversations to a successful outcomeRepresenting Booking.com: you can exhibit professional behavior and act as a role model of the Booking.com values before, during and after interactions with partnersSelf-awareness, managing and developing yourself: you have the capability to achieve business goals and make the difference in interacting with partners by recognizing the emotions of oneself and of others and to use this information to guide thinking and behaviorQualifications & Skills:4 years of experience in a relevant account management function;Fluent English and Chinese speaker and writer;Affinity/experience within e-travel and/or hotel/travel industry;Pro-active, sense of responsibility, friendly and can work independently;Accurate, strong analytical skills and an eye for detail;Team player, motivated, flexible and open to change;Positive attitude;Hotel School or University background preferred;Driver’s license;Availability to travel 50% of the time;You already live in China and do not require a work permit sponsorship to work in China.Benefits & Perks - Global Impact, Personal Relevance:Booking.com’s Total Rewards Philosophy is not only about compensation but also about benefits. We offer a competitive , as well unique-to-Booking.com benefits which include:Annual paid time off and generous paid leave scheme including: parent, grandparent, bereavement, and care leaveHybrid working including flexible working arrangements, and up to 20 days per year working from abroad (home country)Industry leading product discounts - up to 1400 per year - for yourself, including automatic Genius Level 3 status and Booking.com wallet creditInclusion at Booking.com:Take it from our Chief People Officer, Paulo Pisano: “At Booking.com, the diversity of our people doesn’t just create a unique workplace, it also creates a better and more inclusive travel experience for everyone. Inclusion is at the heart of everything we do. It’s a place where you can make your mark and have a real impact in travel and tech.”Read all about Inclusion and the Employee Resource Groups (ERGs) at Booking.comApplication Process:Let’s go places together:This role does not come with relocation assistance.Booking.com is proud to be an equal opportunity workplace and is an affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. We strive to move well beyond traditional equal opportunity and work to create an environment that allows everyone to thrive.
