Customer Acceptance Quality Manager

Tianjin
Contract
Full-time

1 month ago

Job Description:As a key actor of the Customer Acceptance and Delivery Multi-Functional Team ""CAD MFT"" you will represent the Airbus Quality organization in front of our Customers.Integrated in the Customer Line, you will be in charge of a portfolio of Customers with whom you will build and maintain a trustful relationship all along the aircraft production cycle and in particular during the Final Assembly Line and Delivery phases.As the representative of the Quality organization in front of our Customers and with the objective of reinforcing our Customer's satisfaction (while protecting Airbus interests), your main missions will be to:
Manage customer communication for all quality related topics whether it relates to cabin, structure, system or paint.
Define, prioritize and agree with the Customers the quality top irritants and repetitive items for a specific Customer or across fleets to manage the “Customer Feedback Loop” in cross functional teams (Quality, Operations, Engineering, Procurement, etc.).
Ensure risk management of quality topics (Major Manufacturing Issues, CA re-allocation, Concession review, Quality Survey Report etc.).
Launch and/or coordinate quality corrective actions and projects to enhance Customer satisfaction (reduction of Customer repetitive items, Concession improvement, etc.).
Foster cross site and cross programme actions consistency and anticipation mindset.
Ensure awareness of in-service issues within the CAD MFT and define the associated containment and communication strategy with the CAD MFT.This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company’s success, reputation and sustainable growth.Company: Airbus (Tianjin) Delivery Centre LimitedEmployment Type: Fixed termExperience Level: ProfessionalJob Family: Quality Assurance
JF-QU-QABy submitting your CV or application you are consenting to Airbus using and storing information about you for monitoring purposes relating to your application or future employment. This information will only be used by Airbus.
Airbus is committed to achieving workforce diversity and creating an inclusive working environment. We welcome all applications irrespective of social and cultural background, age, gender, disability, sexual orientation or religious belief.Airbus is, and always has been, committed to equal opportunities for all. As such, we will never ask for any type of monetary exchange in the frame of a recruitment process. Any impersonation of Airbus to do so should be reported to .At Airbus, we support you to work, connect and collaborate more easily and flexibly. Wherever possible, we foster flexible working arrangements to stimulate innovative thinking.

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