职位概述关于公司。Our client is a global media intelligence and social listening company. It provides a comprehensive platform that helps businesses understand their online presence, manage their brand reputation, and track market trends....关于团队。You'll be instrumental in managing, renewing, and fueling growth for our esteemed accounts, playing a pivotal role in nurturing existing client relationships and unlocking their maximum potential.关于职位Lead the management, renewal, and growth initiatives within assigned accounts following the transition from the Enterprise Net New logo team.Identify and capitalize on expansion opportunities within accounts, including upselling and cross-selling endeavors.Monitor customer usage patterns to inform renewal strategies and product expansion initiatives.Execute proactive sales tactics to mitigate competitive threats during renewal processes.技能和经验要求A minimum of 5 years of account management experience is essential for this role with demonstrated expertise in account management, growth, and renewals, ideally within the software or SaaS sector.Strong strategic thinking and execution capabilities, with a dedicated focus on enhancing customer retention and fostering growth.Proven ability to formulate and execute effective account plans and strategies that align with customer objectives.Ability to exhibit a proactive approach in identifying and capitalizing on expansion opportunities within existing accounts. 显示更多
