Global Learning & Development Specialist
- Beijing
- Permanent
- Full-time
- China - Beijing - 北京（Beijing）
- Lead all administrative and technical aspects of the current LMS, including uploading content, creating courses & program, Survey, assigning Campaign, maintaining, and reporting on learning content in China
- Support LMS maintenance, troubleshoot issues, and complete Help Desk tickets within required service level agreements (SLAs); drive to solution by escalating with the vendor and Lenovo technical support; take actions, whether technical, training or communication to prevent these issues from occurring again
- Project manage training initiatives while working with key stakeholders on the training launch plan, communication and reporting plans
- Actively engages with the LMS global admin team and maintains an awareness and understanding of the global team initiatives so they can see opportunities for alignment and collaboration
- Proactively develops new skills in alignment with LMS functionality, features, and tools as they evolve with each release
- Make recommendations for future improvements to content management, workflow processes, and user experience
- Display excellent analytical and interpersonal skills to identify issues, evaluate problems, policies, procedures and formulate system best practices
- Leverage data to better understand learner needs, drive system utilization, and constantly improve user experience
- Act as an intracompany brand ambassador for our learning system
- Aptitude to learn software and applications
- Detail-oriented with analytical thinking ability
- Superior organizational skills
- Cross-Cultural Communication skills
- Ability to work independently and in a global team setting, while managing competing priorities
- Consulting skills with the ability to understand business needs and propose learning system solutions
- Learning Management Systems administration experience is preferred
- Experience with Excel, Word, PowerPoint and Teams is preferred
- Bachelor's degree in Education Technology, Education Administration, Instructional Design, or a related field is preferred
- Knowledge of video creation and editing tools
- Knowledge of design software and editing tools (e.g. Articulate, Camtasia, Captivate) is preferred
- Some knowledge of HTML, SharePoint, JavaScript is also beneficial
- Proficiency in Chinese and English is required
- China - Beijing - 北京（Beijing）
- China
- China - Beijing
- China - Beijing - 北京（Beijing）