At ABB, we help industries outrun - leaner and cleaner. Here, progress is an expectation - for you, your team, and the world. As a global market leader, we’ll give you what you need to make it happen. It won’t always be easy, growing takes grit. But at ABB, you’ll never run alone. Run what runs the world.This Position reports to: Manager, Motors & Generators BL ChinaAt ABB, we help important industries outrun - leaner and cleaner. Every person here makes that happen. By rethinking, rewiring, and improving, we combine the world’s best minds and technologies to elevate performance to a whole new level.We are seeking a Spare Parts Sales Engineer to join ABB Motion Service, Business Line Unit China in Shanghai. In this role, you will be responsible for driving internal spare parts sales for exported large electrical motors and generators. Through close collaboration with local ABB sales representatives, you will ensure a premium end-customer experience while maximizing sales volumes and margins and providing comprehensive spare parts support.You will also work very closely with our warranty and technical support team to provide the best possible end-customer experience.In this role you will need customer service skills and knowledge, as well as the ability to learn and understand technical drawings. Team working skills and daring to be self-initiated but asking for help when needed is considered as an asset in this role.Role & Responsibilities1.Supporting the local BL unit and customers in determining most technically appropriate and cost-effective solutions2.Preparing technical/commercial offers for spare part or service based on customer specification requirements3.Co-ordinating with vendors and cross function to arrive at optimum cost for ABB offering4.Ensuring a good level of operational excellence for maintaining responsiveness and improving customer experience5.Working closely with MOHP and LSU team to give the customer the best service experience6.Coordinate field service resources to ensure smooth implementation of overseas field service projects7.Using BOL, Salesforce, SAP for order data management and tracking 8.Committing to self-development and professional capability enhancementQualifications for the role1. A Bachelor’s degree or Master’s degree in Engineering, ideally in Mechanical Engineering or Electrical Engineering2.A few years of experience in spare parts sales or after-sales service 3.Understanding of international trade processes and logistics operations 4.Basic technical knowledge to understand product specifications and technical documentation5.A collaborative, solution-focused approach, with strong written and spoken communication skills6.Fluent in Chinese and English with strong written and verbal communication capabilitiesWhat’s in it for you?We empower you to take initiative, challenge ideas, and lead with confidence. You’ll grow through meaningful work, continuous learning, and support that’s tailored to your goals. Every idea you share and every action you take contributes to something bigger.BenefitsABB offers a full range of benefits to help you thrive at work and beyond.More about usThe Motors and Generators Business Line Unit China is a part of Motion Services division. Its mission is to support the front-end Local Service Units or the Local Sales Units to serve the customer’s needs and requirements by implementing the service products as defined by the business.We value people from different backgrounds. Could this be your story? Apply today or visit www.abb.com to read more about us and learn about the impact of our solutions across the globe.
