Operations Associate | Shanghai | English-speaking

Luna Socks

  • Shanghai
  • Permanent
  • Full-time
  • 9 days ago
Luna Socks is an e-commerce company from Germany with an office in Shanghai. With over 150,000 customers, we are the European leader for personalized socks for pet lovers. Customers can upload an image of their pet, and we print it on socks, starting from a minimum order quantity of one. As an Operations Associate, you will be responsible for ensuring the smooth flow of materials, production, and logistics across our global operations.Tasks
  • Source new innovative print-on-demand products and identify factories capable of producing them at scale.
  • Coordinate with suppliers and printing facilities to manage raw material and inventory levels.
  • Track and optimize lead times, production schedules, and delivery timelines.
  • Support daily operations related to procurement, logistics, and fulfillment.
  • Analyze supply chain data and suggest process improvements.
  • Assist with managing international shipments, customs documentation, and compliance.
  • Work closely with production teams and fulfillment partners.
  • Maintain accurate records in inventory and logistics systems (e.g., Excel, ERP tools).
  • Respond to ad hoc operational issues and solve them swiftly.
Requirements
  • Strong oral and written communication skills in English and Chinese.
  • 1–3 years of experience in sourcing, supply chain, logistics, or operations (E-Commerce experience is a plus).
  • Proficient in Excel/Google Sheets; experience with ERPs or supply chain software is a plus.
  • Highly organized with attention to detail and a hands-on mentality.
  • Ability to work independently and under time pressure, especially in Q4.
  • Bachelor’s or Master's degree in Business, Logistics, Supply Chain, or related field.
Benefits
  • A stable full-time position with a competitive salary.
  • Great office located in the heart of Huangpu, Shanghai.
  • Work in an international team with colleagues across Germany, Switzerland, the Czech Republic and China.
  • Real responsibility and growth potential in a fast-scaling e-commerce company.
  • Dynamic startup culture with fast decision-making and flat hierarchies.
  • Learning opportunities in supply chain technology, international logistics, and e-commerce operations.
Luna SocksEstablished in late 2022, Luna Socks is a Berlin-based direct-to-consumer e-commerce venture. Standing at the forefront of the socks industry, valued at $50 billion, we are pioneering a change with groundbreaking print-on-garment technology. Catering to pet enthusiasts, we specialize in crafting personalized socks that celebrate the unique bond between pets and their owners. Join us as we redefine sock fashion with a touch of personal love.

Luna Socks