Senior Specialist, HK CDD, CPBB Ops
- Guangzhou, Guangdong
- Permanent
- Full-time
Our Technology & Operations (T&O) team is the powerhouse for the Bank. We aim to go further, faster, to ensure we're agile and ready for tomorrow, today. Our diverse network enables us to innovate and build banking solutions that support communities to prosper. We're a place where talented people are encouraged to grow, learn, and thrive, to drive their own career journeys, to reach their full potential.When you work with us, you're protecting the reputation and legacy of a 170 year organisation and building on it. We're driven by progress and continuously evolving to ensure we're agile and ready for tomorrow, today.Key ResponsibilitiesAs a Client Due Diligence Specialist, you'll be responsible for supporting the delivery of end-to-end, best-in-class onboarding for our Wealth and Retail Banking clients. You will
- Engage clients throughout process, ensuring seamless delivery and client experience.
- Own and drive execution of processes, working closely with stakeholders to deliver excellent client service, getting clients to the point of ready-to-transact as quickly as possible, across both simple and complex cases.
- Ensure onboarding adheres to anti money-laundering, client due diligence, and 'Know your Customer' (KYC) regulations and internal policies.
- Stay up-to-date with anti-money laundering and 'Know Your Customer' (KYC) regulations and financial crime trends.
- You'll be risk and anti-money laundering certified.
- You'll have detailed knowledge of client due diligence and 'Know Your Client' regulations.
- Knowledge of financial crime compliance regulations.
- Strong written English and presentation skills, and the ability to build relationships and rapport with clients.
- Strong attention to detail and the ability to analyse data.
- Able to prioritise your time well, with project management abilities and problem-solving aptitude.
- Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
- Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
- Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term
- Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
- Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
- Flexible working options based around home and office locations, with flexible working patterns.
- Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
- A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
- Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.