销售支持协调员 General Sales Coordinator
- Chengdu, Sichuan
- Permanent
- Full-time
- Support claims processing with proof-of-performance validation and dunning
- Assist with maintaining sales and trade spend trackers, ensuring accruals are accurate and monitored monthly
- Coordinate POSM execution – Requirements gathering, POSM ordering / delivery and field sales execution tracking
- Support field sales team operations with incentive tracking, uniforms, annual leave calendars, T&E bookings / accruals, etc.
- Assist with collating and publishing all field sales communications, including playbooks, promotional calendars, execution priorities and other ad hoc information
- First point of contact for customer queries relating to product range changes, pricing and claims, ensuring responsiveness and quick resolution
- Preparation & communication of new lines and pricing information to customers based on agreed customer format and notification lead time requirements
- Continuous improvement recommendations and implementation, especially in areas of Trade Spend tracking and Claims management
- Perform daily GMV, inventory status and shipment tracking
- Support GCC controls framework, ensuring test scripts are up-to-date and executed as required
- Develop winning relationships with MU/HQ Commercial teams and PepsiCo customers, ensuring highest levels of agility and support are provided
- Support the General Sales Support Lead with all initiatives to improve service offerings Qualifications:
- Degree qualified with minimum 2 years’ experience within FMCG company
- Build robust and successful working relationships
- Strong written and verbal communication skills
- Comfortable with large sets of data and reporting tools
- Highly proficient in Microsoft Office programs