Product Quality Engineer

• Reads and interprets technical product documentation with understanding of product usage within customer application and environment
• Verify that customer requirements are embedded into product/solution design.
• Develop product quality plan and strategy, by following templates and guidelines. Includes inspection criteria, process validation and test, data collection and reporting strategy.
• Leverage Release Milestone Placemat to determine baseline quality during pre-release.
• Embed Quality verifications into process design and development stages by leveraging templates and guidelines (includes assessing quality and volume capability).
• Performs risk assessment and implements early preventive mitigation action plans
• Lead issue to resolution cycles and drive field action (includes turnaround time, root cause, follow-up, disseminate lessons learned).
• Lead Root Cause Failure Analysis (RCFA) and ensures corrective and preventive action planning, addresses true and systemic root cause and eliminates repeats
• Strong analytical and problem-solving competency to drive performance results
• Lead to review warranty data and report to drive warranty reduction .
• Implements dashboards and metrics to drive on-going continuous improvement
• Applies quality tools and techniques (e.g. Control Plan , Failure Mode Effect Analysis , MSA , SPC, 8D etc.) to drive product design improvement , supplier quality , manufacturing improvement etc .
• Perform regular Quality audits, prepare reports and corrective action requests and follow-up.

• Thinks about quality from a customers application perspective.
• Decomposes assignments, extracts the pertinent quality risks and proposes mitigation.
• Manages the quality program for a large scale project. Navigates thru org complexity.
• See’s the big picture (quality, cost, time to market) and guide focus and priority to actions that maximize quality while supporting business objectives.
• Connects issues across projects and functions, takes appropriate action or escalates

• Acts decisively and is able to navigate a team thru complex problems.
• Acts decisively and takes appropriate steps elevate risks to quality, proposes solutions.
• Takes a hard stand on decisions that impact quality
• Decisions pertaining to quality are timely and data driven.

• Demonstrates confidence and maintains a positive demeanor during periods of uncertainty, pressure and conflict.
• Sorts through emotions and uses facts to guide discussion.
• Holds self and others accountable for keeping commitments, acts with urgency.
• Is able to be positive and productive in ambiguous situations where structure and process is not well defined.
• Is effective at task switching and is comfortable and confident in dynamic environments.
• Fosters collaboration, communication and team building.
• Courageous agent of change and continuous improvement, comfortable taking risks.

• Works with a global team where off hour meetings may be the norm.
• Accepts feedback from various levels and takes steps to incorporate feedback to improve performance
• Able to travel periodically to participate in needed project team meetings including planning sessions, reviews, and pilot runs with manufacturing or suppliers.
• Able to communicate up to the director levels to discuss quality matters.
• Comfortable speaking in large groups
• Comfortable taking reasonable risks in situations where there is some level of uncertainty

• Bachelor's Degree in Electrical , Automation Engineering, or equivalent.
• A minimum of 2-3 years quality engineering experience in industrial area .Testing or product development experience is preferred.
• Strong technical Knowledge and experience of automation products, application etc .
• Be able to use a variety of quality engineering analytical tools such as Lean Six Sigma and problem solving techniques such as 8 Disciplines (8D) to assure the early identification of root cause and preventive solution of potential problems with current and new products, solutions, applications, and reliability.
• Be able to work within a matrix organization on a global base.
• Possess strong written and verbal communication skills.

• R&D Engineering
• Business Team
• Plant Team
• Project Management
• Field Service / CSM

Rockwell Automation