Key Account Manager - Optical Connectivity Solutions

Shenzhen, Guangdong
Permanent
Full-time

3 days ago
Apply easily

The Key Account Manager (KAM) role will plan, implement, and manage assigned customer accounts to meet budget objectives for maximizing sales and profitability.*Achieve budgeted sales levels for all products.*Manage all selling expenses within established limits or budget.*Assume responsibility for assigned Core and Growth Accounts. Establish relationships with the purchasing and technical POC's within those companies and maintain appropriate presence for the company at assigned accounts.*When applicable, ensure timely communication and coordination on global accounts with extended commercial team.*Initiate sales objectives and programs for assigned accounts. Coordinate the company efforts internally with Customer Service, Product Management, Applications Engineering and Manufacturing.*Assist Strategic Account Managers with objectives and programs. Coordinate USC efforts internally with Customer Service, Product Management, Applications Engineering and Manufacturing.*Assist Inside Sales Representative and Customer Service to achieve stated objectives by coaching and supervising.*Maintain a high knowledge level of the following areas & applications: multi-fiber connectors, single fiber connectors, optical cable termination methods, optical interconnect hardware, Optical Networking (i.e. LAN/SAN data center architectures, structured cabling standards, optical connector cleaning methods).*Using Professional Selling Skills and Techniques, generate preference for the company products over competitors and establish the company as a relevant source of technical knowledge for existing customers.*Participate in special sales programs and promotions to improve the market share at assigned accounts.*Assist with development, planning and implementation of the company's marketing plan including press releases, promotional literature, and trade shows.*Recognize new product opportunities and report to product management information about applications, target specs, potential volumes, ASP's, and timing requirements.*Act as an information source to all internal groups regarding customer requirements and needs, trends in the industry, and competitive intelligence.*Input timely customer meeting notes into Salesforce.com (CRM) and provide monthly report to Regional Sales Manager.*Coordinate the analysis and resolution of product-related field performance issues.Global pioneer in optical connectivity solutionsWell established MNC recognised for their innovative solutionsA successful Key Account Manager should have:

Experience in account management within the industrial/manufacturing sector.
Strong negotiation and communication skills.
A results-driven mindset with a focus on achieving sales targets.
The ability to analyse market trends and translate them into actionable strategies.
Adeptness at managing multiple accounts while maintaining attention to detail.
Proficiency in using CRM tools and software.
A solid understanding of the Shenzhen market and its dynamics.

Our client is a well-established player in optical connectivity solutions, recognised for their innovative solutions and dedication to customer satisfaction. Operating as a MNC, they have a strong market presence and an excellent reputation for quality and reliability.*Bachelor's degree required. Technical or engineering a plus.*Strong English written and verbal communication skill, CET-6 or above is preferred for Chinese native speakers.*Minimum 5 years commercial experience in the fiber optic industry.*Knowledge of fiber optic cable, connectors, and hardware. Basic understanding of Data Center and telecom architecture is a plus*Advanced PC skills with standard MS Office software: Excel, Word, and PowerPoint. Knowledge of Salesforce.com a plus.*Excellent interpersonal skills, as well, as verbal and written communications skills.*Strong presentation skills.*Travel required (up to 50%, limited international)

Michael Page