Senior CHAR Engineer
PDF Solutions
- Yangpu, Shanghai
- Permanent
- Full-time
- Work closely with internal R&D team, field service team, and sales/legal/finance team to ensure successful deployment of PDF technology/solution at customer sites, especially new solutions/capabilities.
- Understand deployment scope, schedule, and success criteria, and map into detailed execution plan including internal and external dependencies.
- Coordinate with internal and external team to ensure project is on schedule to achieve success.
- Technical Support:
- Serve as the main point of contact for customers, either directly providing or obtaining from PDF internal team prompt and effective technical assistance for customers.
- Diagnose and resolve technical issues, collaborating with cross-functional teams as needed.
- Customer Advocacy:
- Build and maintain strong relationships with customers, acting as their advocate within the company.
- Proactively identify opportunities for customers to achieve their goals and objectives using our products/services.
- A bachelor's or master's degree in Electrical Engineer, Machine Learning, Data Science, or a related field.
- Knowledge in semiconductor process and/or IC design. Have experience or taken courses in semiconductor process, and/or VLSI logic and/or analog/RF design.
- Proven experience in developing and deploying AI/ML solutions. Familiarity with data processing and analysis tools.
- Python or other programming experience (Java, C#, C++, Ruby, Perl, etc.).
- Strong interpersonal, communication, collaboration and influencing skills
- Excellent problem-solving skills and a creative mindset for finding innovative solutions.
- Master’s in electrical & Computer Engineering or Data Science;
- OR, Bachelor’s in same area with related intern or working experience