Sea Logistics Operational Care Specialist, Reefer

Shanghai
Contract
Full-time

16 days ago

It's more than a jobWhen you work in Freight Logistics and Operations at Kuehne+Nagel, you play a key role in optimising processes and ensuring that inventory and shipments move efficiently. But that is not all. Your work also helps ensure that vital medicines reach patients on time and supports other essential deliveries, from wind turbines to semiconductors. At Kuehne+Nagel, our contribution counts in more ways than we imagine.Your RoleYou will be responsible for driving + taking ownership of the operations of our reefer product by delivering operational excellence to onboard + retain customers.Your Responsibilities

To be the focal point of reefer operations in the location.

To closely liaise with the customer care location (CCL) + operational care center (OCC) colleagues on seamless executions of reefer shipments.

To ensure efficient sea operations while driving continuous optimization by implementing standard operation procedures (SOP) in line with corporate guidelines.

To be responsible for operational excellence by supporting volume growth as well as profitability for reefer + healthcare exports/ imports.

To take the lead in creating + enhancing reefer + healthcare expertise in the team, aiming for zero operational failures.

To act as the healthcare station lead, ensuring operational excellence in line with good distribution practice (GxP) requirements, assisting in delivering healthcare trainings + audit facilitation.

To build operational relationship with suppliers + carriers assisting with procurement as well as driving value added reefer services.

To ensure analytical review + risk mitigation for all deviation management supporting with technical knowledge both internally + customer facing nonconformance reporting.

Your Skills and Experiences

Your strong operational skills + knowledge of the reefer product along with your customer + carrier relationships with be the key to your success.

You will be successful in this role because of your knowledge across our operations, products + services; because you possess the key attributes we are looking for.

Good Reasons to JoinAt Kuehne + Nagel, you get to grow your expertise, shape processes and deliver innovative solutions. We are continuously building our local and global network and our product portfolio, creating career opportunities in different fields of work worldwide. As a leader in the logistics industry, we provide a collaborative and IT driven environment where you will work with motivated and customer-centric colleagues across the world.Who we areLogistics shapes everyday life - from the goods we consume to the healthcare we rely on. At Kuehne+Nagel, your work goes beyond logistics; it enables both ordinary and special moments in the lives of people around the world.As a global leader with a strong heritage and a vision to move the world forward, we offer a safe, stable environment where your career can make a real difference. Whether we help deliver life-saving medicines, develop sustainable transportation solutions or support our local communities, your career will contribute to more than you can imagine.We kindly advise that placement agencies refrain from submitting unsolicited profiles. Any submissions of candidates without prior signed agreement will be considered our property and no fees will be paid.

Kuehne+Nagel

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