Provideguidance and leadership as the Executive Lounge Supervisor and ensureconsistent quality of customer service is provided to all guests in accordancewith by Hilton standard. …
Provide leadership and guidance to Front Desk staff during the assigned shift to ensure consistent quality service is provided. 负责当值期间领导前台接待做好各种接待工作,提供一致高效的服务。 1. Supervises fr…
1. Completes the registration process by inputting and retrieving information from a computer system , confirming pertinent information including number of guests and room rate . M…
1. Greets customers immediately with a friendly and sincere welcome . Responds to inquires with accurate information regarding hours of outlet operation , directions to local attra…
1. Communicateseffectively both orally and in writing to provide clear direction to teammember. Observes performance and encourages improvement. Interviews, selects,trains, supervi…
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