Ensures that all employees deliver the brand promise and provide exceptional guest service at all times. § 确保员工在适当的时候为其他部门的内部客人提供优质服务。 Ensures that employees provide excellent …
Reports complaints or problems to Team Leader/ Assistant Manager if no immediate solution can be found. 确保客人得到快速、高效、准确的入住登记和结帐离店服务。 Ensures that guests receive a speedy and eff…
Reports complaints or problems to Assistant Manager if no immediate solution can be found. 确保具有营销员的态度并在酒店内随时发现销售的机会。 Ensures a sales attitude is adopted at all times and mainta…
Assists the Assistant Manager in efficiently managing the Concierge Department according to established concept statement providing courteous, professional, efficient and flexible …
Carries out and supervises the regular Guestroom Servicing Programme according to the established schedule. 监督全部维护保养工作，确保主机房按照营业要求持续不断的有效运作。 Supervises all maintenance activiti…