To provide secretarial and other business related services to guests. Answers all guests questions and resolve guests concerns 提供电话服务并帮助完成客人要求,为客人提供秘书及相关商务服务,以及回答客人问题并解决客人的疑虑. …
1. Guest oriented and able to confidently build and exceed the service standards. 以客户为导向,并能够自信地建立和超过服务标准。 2.To actively promote the service and facilities of the Hilton Hotels …