A Reservations Agent will serve as the main contact for room reservations at the hotel; and therefore, must offer an excellent service and influence the Guest decision to stay at t…
· Greets all guests at all times in a friendly and helpful manner and attempts to learn and use guest's name at every opportunity · 随时以友好的态度与客人打招呼,为客人提供帮助,尽量用客人名字称呼客人。 · Regist…
Job Number 24063278 Job Category Sales & Marketing Location Meixi Lake Hotel a Luxury Collection Hotel Changsha, 1177 Huanhu Road, Changsha, Hunan, China Schedule Full-Time Loc…
Job Number 24058749 Job Category Sales & Marketing Location Sheraton Changsha Hotel, Yunda International Plaza, Changsha, Hunan, China Schedule Full-Time Located Remotely? N R…
With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experien…
With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experien…
· Inquiring if they have a reservation and noting it in the reservation book if they do · 询问客人是否有预订,如有预定在预订册上做记录。 · Creating a reservation for them with their dining preference…
· Handles guests needs or requests and reports complaints to the Telephone Supervisor · 满足客人的需要或请求,并向总机主管汇报投诉情况。 · Report on logbook daily · 每日记下工作日志。 · Bill call costs ·…
· Inquiring if they have a reservation and noting it in the reservation book if they do · 询问客人是否有预订,如有预定在预订册上做记录。 · Creating a reservation for them with their dining preference…
1.召开每日交班会,确保所有员工在接班前做好准备,并知晓酒店最新信息,如:当日预到,新操作流程,特殊关注客人,酒店最新促销活动,培训日程安排及其它相关信息。 Conduct daily shift briefings to disseminate information pertaining to arrivals for the day, new op…