Provide leadership and guidance to Front Desk staff during the assigned shift to ensure consistent quality service is provided. 负责当值期间领导前台接待做好各种接待工作,提供一致高效的服务。 1. Supervises fr…
Prepare a report for the day and memorize the names of some VIPs and VIPs checking in/checking out. Address guests by name whenever possible. 准备好当天工作报表并熟记一些VIP客人和即将入住/退房贵宾的姓名。尽…
Greets and registers guests , providing prompt and courteous service . Checks guests out of the hotel . Resolves guest challenges throughout their stay in our hotel . Upgrades prom…
- Responsible for managing and supervising all areas of the spa, including its programs, products, services, hours of operation, facilities and staff. - Coordinates the delivery …
Answers telephone inquiries promptly and professionally, and channel to appropriate person for assistance. Greets guests and members in a friendly and efficient manner, escort …
· Reports directly to and communicates with the Front Office Manager on all pertinent matters affecting guest service and hotel operations. · 直接向前厅部经理汇报并就所有与宾客服务及酒店运作相关的问题进行沟通。 …
Responsible for all activities relevant to the Front Desk such as the reception, check in / out, rooming of all Hotel guests, foreign exchange and assisting them with inquiries. …
Follow the procedures on luggage related matter and deputize the Chief Concierge in his absence to ensure the smooth and orderly running of the operations. 2.协助礼宾司根据需要调配人力 Assis…
· Reports directly to and communicates with the Front Office Manager on all pertinent matters affecting guest service and hotel operations. · 直接向前厅部经理汇报并就所有与宾客服务及酒店运作相关的问题进行沟通。 …
Creating a warm and welcoming arrival for guests, ensuring that they feel expected and immediately “at-home” when they arrive. 为顾客提供热情周到的服务,有宾至如归感。 Uses creative management ski…
Responsible for all activities relevant to the Front Desk such as the reception, check in / out, rooming of all Hotel guests, foreign exchange and assisting them with inquiries. …
Responsiblefor all activities relevant to the Front Desk such as the reception, check in /out, rooming of all Hotel guests, foreign exchange and assisting them withinquiries. 有日语…
Responsible for all activities relevant to the Front Desk such as the reception, check in / out, rooming of all Hotel guests, foreign exchange and assisting them with inquiries. …
Responsible for all activities relevant to the Front Desk such as the reception, check in / out, rooming of all Hotel guests, foreign exchange and assisting them with inquiries. …